Razer Nommo Chroma randomly turn off | Razer Insider

Razer Nommo Chroma randomly turn off

  • 3 June 2020
  • 6 replies
  • 167 views
I
Hey Guys,

just bought some new Razer Nommo Chroma and they randomly turning off. Every time this happens i have to turn them on manually by pressing the Volume button. I tried a different power outlet and usb-port but this still happens. Anyone got an idea ?

thx!
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6 Replies

Razer.Caziel
Userlevel 7
Do you notice any cable fraying or physical damage? For now, please reseat the connectors and plug the power adapter into another wall outlet for testing purposes. PM me the serial number of your Nommo Chroma if the problem persists.
K
Really interesting, been reading 1star reviews on amazon, with the exact same problem: speakers die within on month. I'm really curious what's the solution with that case? I'm like on the edge of buying one pair myself, but if literary hundreds of people write that their speakers die within one month... https://www.amazon.com/product-reviews/B078H1T9YD/ref=cm_cr_arp_d_paging_btm_next_2?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews&pageNumber=2#reviews-filter-bar
V
"Hey Guys,

just bought some new Razer Nommo Chroma and they randomly turning off. Every time this happens i have to turn them on manually by pressing the Volume button. I tried a different power outlet and usb-port but this still happens. Anyone got an idea ?"

Same for me. I bought them 3 days ago.
Razer.Caziel
Userlevel 7
Vu159
"Hey Guys,

just bought some new Razer Nommo Chroma and they randomly turning off. Every time this happens i have to turn them on manually by pressing the Volume button. I tried a different power outlet and usb-port but this still happens. Anyone got an idea ?"

Same for me. I bought them 3 days ago.

Are you on a Windows platform? If so, please go to Power Options>Edit Plan Settings>Change advanced power settings then disable USB selective suspend setting. Please PM me if the problem persists.
V
Thank you, I will test it right now. I will respond in a few days.
Razer.Caziel
Userlevel 7
Vu159
Thank you, I will test it right now. I will respond in a few days.

Send me your results via PM. I'll temporarily lock this thread until then.
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