Razer Ornata Chroma f4 up to pause break not working

Discussion in 'Razer Support' started by iAMawi123, Nov 5, 2019.

  1. iAMawi123

    iAMawi123 New Member

    The lights are still functioning but when I press the keys, they are not responding at all. Hoping for fast and positive response. Thank you
     
  2. iAMawi123

    iAMawi123 New Member

  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Sorry to hear about your keyboard's concern. When did the issue start? Does the issue happen while logged in as a guest or using a dummy Razer Synapse account?
     
  4. iAMawi123

    iAMawi123 New Member

    No, even when I connect it to my other pc, the keys are still broken. The issue started more like 4 months ago. I posted it here because I cannot bear any longer using the keyboard without f4 - scroll lock keys.
     
  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for letting me know. Please send me a PM together with its serial number. Let's continue from there.
     
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