Razer Ornata Chroma f4 up to pause break not working

Discussion in 'Razer Support' started by iAMawi123, Nov 5, 2019.

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  1. iAMawi123

    iAMawi123 New Member

    The lights are still functioning but when I press the keys, they are not responding at all. Hoping for fast and positive response. Thank you
     
    iAMawi123, Nov 5, 2019
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  2. iAMawi123

    iAMawi123 New Member

    please help :slightly_sad:
     
    iAMawi123, Nov 6, 2019
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  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Sorry to hear about your keyboard's concern. When did the issue start? Does the issue happen while logged in as a guest or using a dummy Razer Synapse account?
     
    Razer.Speedcr0ss, Nov 10, 2019
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  4. iAMawi123

    iAMawi123 New Member

    No, even when I connect it to my other pc, the keys are still broken. The issue started more like 4 months ago. I posted it here because I cannot bear any longer using the keyboard without f4 - scroll lock keys.
     
    iAMawi123, Nov 10, 2019
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  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for letting me know. Please send me a PM together with its serial number. Let's continue from there.
     
    Razer.Speedcr0ss, Nov 11, 2019
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