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Razer Support - 2020 Supremacy

Discussion in 'General Discussion' started by Lafar, Apr 13, 2020.

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  1. Lafar

    Lafar Well-Known Member

    Taking down Apple, Razer has moved from 2nd place to 1st place in providing the best customer service experiences in the industry. Congratulations on a well deserved victory, Razer Support!


    As rated by Laptop Mag through undercover tests, Razer came out on top for combined web and phone support.

    Check out their article here, and their detailed feedback here.
  2. M-S-G

    M-S-G Well-Known Member

    How is that defined? Razer only has a few stores, the rest is all online. Sure the support is really helpful but all the other companies mentioned above are much better positioned.

    DRIFT_IT Well-Known Member

    The reddit horror stories I see everyday have something else to say but I take your word over them for sure. /s
  4. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    Razer outshining apple support in terms of laptops is extremely implausible. I mean believing Santa Claus is real might be easier to justify. :stuck_out_tongue_winking_eye:
  5. M-S-G

    M-S-G Well-Known Member

  6. dodo_0

    dodo_0 Well-Known Member

    I hope Razer will move in this direction and also to make more stores in every country.
    JulianKapa, .Surf., M-S-G and 6 others like this.
  7. mozila80

    mozila80 Well-Known Member

    riwenna, .Surf., SylvanasMage and 3 others like this.
  8. babideebabidoo

    babideebabidoo Well-Known Member

    GG grats keep up the good work!
  9. RacianVD

    RacianVD Well-Known Member

    Amen to that!
    dodo_0, .Surf., SylvanasMage and 4 others like this.
  10. Natachat90

    Natachat90 Well-Known Member VANGUARD

    Hello Friends,

    Congratulations Razer for the first place in tech support, you deserve it. :blush:
    This year, I called customer service and I confirm, you are the best tech support.
    Thank you for the quality help you provide to all of your customers and fans.
  11. Nilremagl

    Nilremagl Well-Known Member

    We are not suprised anymore to see razer at the top !
  12. .Surf.

    .Surf. Well-Known Member

    It's hard to believe that Razer took first place at all, but not impossible, i think it's just the top made by one of the brands review, i mean it's not worldwide. So it can be true for all i know.
    dodo_0 and Kenserky like this.
  13. NateMakesCoffee

    NateMakesCoffee Active Member

    I’ve never had to contact Razer support, but the attention to detail they have on their products is phenomenal so I won’t be surprised if the support is the same. Good job, Razer!
    Natachat90 likes this.
  14. bizWeldonBluetools832

    bizWeldonBluetools832 Well-Known Member

    Incredible job gamers! Here's to even greater heights!
    NateMakesCoffee and Natachat90 like this.
  15. Kenserky

    Kenserky Well-Known Member

    A great support that goes with the products.
  16. OneTreadLife

    OneTreadLife Well-Known Member

    Intriguing, to say the least!
  17. Loxodon13

    Loxodon13 Well-Known Member

    Wow I did not know that. Great :wink_:
    NateMakesCoffee likes this.
  18. peter76james

    peter76james Active Member

    I knew it !
    Kenserky likes this.
  19. SylvanasMage

    SylvanasMage Well-Known Member

    A pretty close one with Apple, nevertheless gj Razer!
    Kenserky likes this.
  20. magictim

    magictim Well-Known Member

    Razer does have a good improvement in last half-year. hope it will keep it up
    Timothy321 likes this.
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