razer synapse does not detect wireless headphones

Discussion in 'Razer Support' started by CzomperX, Jan 16, 2022.

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  1. CzomperX

    CzomperX New Member

    I have a razer kraken BT edition And they are not detected by razer synapse, Windows has no problem with detections
     
    CzomperX, Jan 16, 2022
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  2. Razer.Xenon

    Razer.Xenon Retired

    Please PM me the serial number of your device. I can use that to verify its model and advise you accordingly. For now, please follow the steps on this page to sort this out. Should you need further assistance. Feel free to send me a message. I'll be locking this thread now.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Xenon, Jan 17, 2022
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