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razer synapse program problem please help

Discussion in 'Razer Support' started by packersfan036, May 20, 2020 at 3:45 AM.

packersfan036 New Member

razer synapse program saying to use performance mode laptop charger must be plugged in. well the charger is plugged in and working lol please help, thanks

packersfan036, May 20, 2020 at 3:45 AM

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Razer.Caziel I am the Lightbringer Staff Member Insider Mod Official Support

I honestly have not seen that before. Do you mind sharing a screenshot of the error message? I'd appreciate it if you can PM me the serial number of your laptop so I can verify the model.

Razer.Caziel, May 23, 2020 at 9:25 PM

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packersfan036 New Member

Razer.Caziel said: ↑

I honestly have not seen that before. Do you mind sharing a screenshot of the error message? I'd appreciate it if you can PM me the serial number of your laptop so I can verify the model.
Click to expand...

i found out this is normal, the only 2 modes in the performance section is auto, and manual settings. oh and its a razer blade 15 2019 advanced model mercury white.

packersfan036, May 24, 2020 at 6:35 AM

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