RZCortex This Option is not available for your devices according to our lowest optimal requirements

Discussion in 'Razer Cortex' started by RazerJackCruisto, Jan 3, 2021.

  1. RazerJackCruisto

    RazerJackCruisto New Member

    I have a 3060ti and ryzen 5 3600 and it says that I cant use Booster Prime as my requirements to optimisation are to low? I don't really get this if someone could explain thank you but why is this happening to me? is it my system? is it how it peforms? I have a great cpu and gpu so is this for lower end pc's? please help me..
     
    RiccoRainaVjBGMi and Wakotsu like this.
  2. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there! Thank you for posting your inquiry here. Currently, the 3060ti display card is not supported on Razer Cortex. Our team will fix this issue in a later version of Cortex. We will let you know if it is supported. Thank you again for letting us know about this issue. Take care and have a great day! -Michelle
     
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  3. andreitan

    andreitan New Member

    What about for the 1660 super because I also have the same problem
     
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  4. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hello there! The 1660 super will be supported in the next version of Razer Cortex. Thank you very much for sharing your concern here. Have a great day! Michelle
     
    Wakotsu likes this.
  5. A co z UHD graphics 610 bo mam ten sam problem
     
  6. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there!

    After investigating, we confirmed that UHD graphics 610 could not meet the lowest requirement on Booster Prime. Booster Prime optimizes your gaming experience based on your current PC settings. If your PC has a low setting and cannot meet the lowest requirement, Booster Prime cannot help you too much. That is why you see the notification.

    Thank you very much for your patience.

    Take care and have a great day!

    Best regards,
    Michelle Chang
    Razer Cortex Team
     
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  7. luisandrei

    luisandrei New Member

    in radeon vega 3 graphics and amd athlon cpu says the same, on testing fortnite
     
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  8. luisandrei

    luisandrei New Member

    the AMD Athlon Gold 3150U cpu i wanted to say
     
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  9. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there!

    Thank you very much for sharing your concern here. My name is Michelle and I have reported this issue to our engineering team. I will update you once I get any new information from the team.

    Michelle
     
    Wakotsu likes this.
  10. LFHeaven

    LFHeaven New Member

    Hello Razer Cortex Team,

    I have brand new Razer Blade Pro 17 with RTX 3070 and have the same problem w Booster Prime. It shows me "this option is not availabe for yout devices according to our lowest optimization requirements".

    Any suggestions?
     
  11. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there!

    Thank you for sharing your issue with us here. We will fix this issue in the next version of Razer Cortex.

    Thank you very much for bringing this issue to us.

    Michelle
     
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