Squad rewards is not counting my play time.

Discussion in 'Razer Axon' started by JoaoGomes121, Oct 25, 2022.

  1. JoaoGomes121

    JoaoGomes121 New Member

    Last edited: Oct 25, 2022
  2. JoaoGomes121

    JoaoGomes121 New Member

    I think i found the reason, I have two discs and all the games that i have are on the second disc, just roblox is in the first and is the only one that is counting.
     
    FiszPL likes this.
  3. JoaoGomes121

    JoaoGomes121 New Member

    Is it possible to fix it? Raxer Cortex is able to now my total play time, so it should be able to count for squad rewards.
     
  4. SmartG

    SmartG Well-Known Member Staff Member

    Hey there!

    Thank you for bringing this issue to us. My name is Michelle from the Razer Cortex technical support team, I am sorry to reply to you late.

    We sincerely apologize for the inconvenience this issue has caused you. We would like to let you know that we have received your feedback. Before this issue is resolved, please play the game on the disk that can be detected by Razer Cortex Squad Rewards.

    You also can visit our FAQ page and Game Playtime Troubleshooting page to know more about this campaign.

    Please always feel free to let me know if you need further assistance regarding Razer Cortex PC.

    Appreciate your patience.

    Michelle
     
  5. JoaoGomes121

    JoaoGomes121 New Member

    Thank you, no problem I know that is not just me who needs help.
     
  6. SmartG

    SmartG Well-Known Member Staff Member

    Please always feel free to let me know if you need further assistance regarding Razer Cortex PC.

    Michelle
     
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