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Synapse 2.0 keep resetting

Discussion in 'Razer Support' started by DAM20, Jun 15, 2020.

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  1. DAM20

    DAM20 New Member

    I currently own a Razer Kraken V2 7.1, but can't edit anything inside synapse 2 coz it keeps resetting after every pc restart.

    Is there any way to fix this?
     
    DAM20, Jun 15, 2020
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  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hello there! Thanks for sharing your concern on our support board. When did the issue start? Were there any changes that happened to your computer before it started? Please check whether your anti-virus or firewall is blocking any Razer-related files. Else, please follow the steps here and see if it helps.
     
    Razer.SpeedCr0ss, Jun 21, 2020
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  3. DAM20

    DAM20 New Member

    It happens from nowhere a year ago, right now I "fixed" the issue by forcing another profile manually, by deleting the old one and going offline, but calibration still says never.
     
    DAM20, Jun 24, 2020
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  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Thanks for updating this thread. Feel free to send me and the other mods a PM or visit our knowledge base should you need additional assistance. I'll be locking this thread now.
     
    Razer.SpeedCr0ss, Jun 28, 2020
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