Synapse 2 causes lag. | Razer Insider

Synapse 2 causes lag.

B
Whenever I change my volume opn my pc when Synapse 2 is active. My screen starts lagging. This only happens when i have Synapse 2 open. I have a huntsman elite in Synapse 3 and a Man-O-War in Synapse 2.
I think it might be that these 2 interfere or something... I rpeally want this to be solved. I have a clean windows instalation. this only occures after i start up Synapse 2. So i'm certain it has something to do with Synapse 2.
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7 Replies

Razer.Caziel
Userlevel 7
Can you put up a screenshot of your resource manager highlighting Synapse 2? Also, does this only occur when changing volumes or do you get the same result when running games?
B

Where the bump is when I change the volume up and down a bit.
This happens no matter what I'm doing. In game, watching a video, and so on.
Razer.Caziel
Userlevel 7
Do you change the volume via the Windows Sound Settings, on Synapse or using the volume control on the headset? In any case, please send me a PM with your Synapse 2 logs. You can find the necessary files here: C:\\ProgramData\\Razer\\Synapse\\Log.
B
I can't find a ProgrammData on my pc i only have programfiles. it happens if i change the volume on my huntsmanelite, man-o-war or just trough windows volume in the task bar.
Razer.Caziel
Userlevel 7
Does this happen even when both versions of Synapse are not running in the background?
B
nope this only happens when i have synapse 2 running the moment i shut the app down it doesn't happen anymore.
Razer.Caziel
Userlevel 7
That's odd. Try searching for this: Synapse\\Log and send me the files in PM. The logs usually indicate what's going on in the background so it would help me get a better understanding of the situation and hopefully formulate a workaround.
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