Synapse don't work | Razer Insider

Synapse don't work


Hi guys!,

Since I updated windows 10 to version 1903, my Synapse 2.0 don't recognized my devices.

I have a Razer BlackWidow Ultimate 2016 and a Razer DeathAdder Chroma

When I open the application I only see this screen:
https://i.imgur.com/5Mjcqac.png

I have tried all. I haver unistalled the app, deleted all folders, installed synapse 3.0, but the probles continues.

What can I do? Are there any solution?

Thank for the help.
Regards.

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17 Replies

Hi! Is anyone there?
I have the same problem. please help
Bump! Same problemmm
same problem!
Userlevel 6
Hi there guys! Please send me a PM. I'll assist you from there.
Hi!,

Magically, a Synapse 2 update appeared and the problem was fixed.
Reviewing the application I do not see that the version has changed.
Userlevel 6
Thanks for the update. Let me know if you need more help.
Same Problem here.
Razer DeathAdder Chroma is not there do configurate, after re-installing Synapse 2.0 nothing changes.
I cant configure my Mouse for Playing CSGO which is a desaster.
Userlevel 6
Hi there! Please PM me the serial number as well as a screenshot of Synapse. I'll assist you from there.
Quote:"Razer.RedPanda, publicación: 507425, miembro: 702453"] ¡Hola! Por favor envíeme el número de serie y una captura de pantalla de Synapse. Te ayudaré desde allí. [/ CITA]
hola, tengo el mismo problema con mi razer deathadder elite, instalo la versión 3 de synapse y no reconoce mi mouse y ahora ni siquiera me permite desinstalar el programa. Ayudame por favor
hi there i have ((failed to start)) in synapse 3 beta my device is BLACKWIDOW CHROMA V2
please help
I've got the same problem tho my keyboard is working perfectly fine with my synapse
Userlevel 6
jhoneber31
Razer.RedPanda
¡Hola! Por favor envíeme el número de serie y una captura de pantalla de Synapse. Te ayudaré desde allí. [/ CITA]
Hello, I have the same problem with my elite deathadder razer, I install version 3 of synapse and does not recognize my mouse and now does not even allow me to uninstall the program. Please help me

buzzzoneDarkMossGreen287
hi there i have ((failed to start)) in synapse 3 beta my device is BLACKWIDOW CHROMA V2
please help

chovecheto
I've got the same problem tho my keyboard is working perfectly fine with my synapse


Hello. Please PM me a screenshot of the issue. I'll assist you from there.
Razer.RedPanda
Hello. Please PM me a screenshot of the issue. I'll assist you from there.

I did like 2-3h ago
Razer.RedPanda
Hello. Please PM me a screenshot of the issue. I'll assist you from there.
buzzzoneDarkMossGreen287

Tengo el mismo problema
Userlevel 6
buzzzoneDarkMossGreen287

jhoneber31
buzzzoneDarkMossGreen287

Tengo el mismo problema

Hi guys! Please PM me here.