Hi, I am new to this. Just got a Razer blackwidow V3 ( RZ03-03542600 model). Installed the Synapse 3 software and when I start it all i get is a grey screen as belo image. I have followed the instructions on this page How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows and still the same, even after a reboot. I have tried this about 3 time and still no luck. Any help is greatly applicated. THanks George.