Unclaimed Prize

Discussion in 'Razer Support' started by bluestraubrey, May 13, 2022.

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  1. bluestraubrey

    bluestraubrey New Member

    What's worse than winning yet unable to enjoy and use the prize? I really feel bad right now, I just found out I've won in Razer Gold's 3rd Anniversary: Redeem and Win 1. I was not able to claim my prize. This is the worst feeling ever. In case you are wondering why I was not able to claim it, I am currently suffering from depression. One disadvantage of depression is unable to function like a normal human being even the most basic one like self care - food (eating proper meals) & hygiene (shower or bath), can't focus or short time attention span, forgetful, no energy to do chores even the lightest task, anxious reading messages and emails, and so much more. So yeah, I feel like I'm the worst and unluckiest person in the world. Winning is not that easy, it's like once in a blue moon and I lost my shot. I hate myself.

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  2. Razer.Zionzedd

    Razer.Zionzedd Member Staff Member

    Hi @bluestraubrey. I'm sorry to hear about what happened. Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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