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WE NEED A UPDATE FOR SYNAPSE 2 SURROUND WIN10 2004

Discussion in 'Audio' started by xXRainbowXx, Aug 21, 2020.

  1. xXRainbowXx

    xXRainbowXx New Member

    Because it dosent work anymore on this update Sound crackling !
     
    Killi8n, dg0liveira and FiszPL like this.
  2. steekZVH

    steekZVH New Member

    YEAEAEAEAEAP BLAZER GO UPDATE
     
    FiszPL likes this.
  3. cutieje

    cutieje New Member

    honestly like this is so annoying
     
    KIRACS likes this.
  4. SharpSpringFrost

    SharpSpringFrost New Member

    Synapse 2 Surround has reached EOL long ago
     
  5. xXRainbowXx

    xXRainbowXx New Member

    BTW is that what i get from razer

    Hello Claus,

    Thanks for the logs.

    It appears that the problem has already been referred to the software team. They are currently looking for a solution and will be available via the next Synapse update.
    Please wait for the Synapse update soon.

    Best regards
    Ray
    Razer Peripherals Customer Support
     
    KIRACS and FiszPL like this.
  6. FiszPL

    FiszPL Well-Known Member

    Some light at the end of tunnel :stuck_out_tongue_winking_eye:
     
    KIRACS and KevingAndrades like this.
  7. KevingAndrades

    KevingAndrades New Member

    Same problem here, Razer please update :frown_:
     
    KIRACS and FiszPL like this.
  8. xXRainbowXx

    xXRainbowXx New Member

    Oke guys we are fuckt
     
  9. xXRainbowXx

    xXRainbowXx New Member

    Hello Claus,

    I hope you find this message safe. This is Lara, a representative of the escalation team. Your case has been forwarded to us for further assistance.

    We have been told that you are having issues with your Razer Surround Sound which has cracked audio after Windows 2004 update. Rest assured that we will do our best to help you.

    Upon verification, the team found the source of the problem and it is one of the components in the Windows 2004 update that is causing the incompatibility. We understand that you want to use Razer Surround. However, there are no new updates for it as it is already part of our legacy software and Windows is causing the problem.

    You may want to check out the latest in sound technology which is Razer THX Spatial Audio for a more immersed experience. You can check it out from here: https://support.razer.com/software/thx-spatial-audio/
     
    FiszPL likes this.
  10. xXRainbowXx

    xXRainbowXx New Member

    Thats the last mail i got
     
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