WE NEED A UPDATE FOR SYNAPSE 2 SURROUND WIN10 2004

Because it dosent work anymore on this update Sound crackling !

 

YEAEAEAEAEAP BLAZER GO UPDATE

 

honestly like this is so annoying

 

Synapse 2 Surround has reached EOL long ago

 

BTW is that what i get from razer

Hello Claus,

Thanks for the logs.

It appears that the problem has already been referred to the software team. They are currently looking for a solution and will be available via the next Synapse update.
Please wait for the Synapse update soon.

Best regards
Ray
Razer Peripherals Customer Support

 

Some light at the end of tunnel

 

Same problem here, Razer please update

 

Oke guys we are fuckt

 

Hello Claus,

I hope you find this message safe. This is Lara, a representative of the escalation team. Your case has been forwarded to us for further assistance.

We have been told that you are having issues with your Razer Surround Sound which has cracked audio after Windows 2004 update. Rest assured that we will do our best to help you.

Upon verification, the team found the source of the problem and it is one of the components in the Windows 2004 update that is causing the incompatibility. We understand that you want to use Razer Surround. However, there are no new updates for it as it is already part of our legacy software and Windows is causing the problem.

You may want to check out the latest in sound technology which is Razer THX Spatial Audio for a more immersed experience. You can check it out from here: https://support.razer.com/software/thx-spatial-audio/

 

Thats the last mail i got

 

Planned obsolescence. As I suspected.

 

It's legal ??? Give me a 7.1 surround code

 

The price for THX Spatial Audio has been also incresed from 19.99€ to 24.99. This is fishy, "I'm not buying any Razer products ever again" level of fishy.

 

This is awful, if Razer doesn't fix this issue or they give us 7.1 surround code for Tiamat v1 headphones, we never buy again from this company.

 

will THX spatial audio work on the soundbar?

 

It is not the bluestacks itself that is fixing the issue but rather virtual box that is installed alongside.

I have installed just the virtualbox alone and started a windows machine, with the absolute bare minimum and razer surround seem to not produce any disruptive noises. it seems like a virtualization problem not sure yet were it has the roots.

Furthermore, seems like you don't even need to start the virtual machine to have the sound fixed,
I've set a win10 VM (in virtualbox) and allocated absurd low specs like 2MB disk and 4MB ram and started it, after this a pop-up is displayed to select the disk and at this point the sound works fine, but the VM is not running yet (would not run with 4mb anyway) So it seems that some services are started to prepare the VM and these are fixing the sound not running the VM itself.

 

Tested and it works indeed. I really hope for a more elegant solution, though.

EDIT: I found that DPC Latency Checker works just as well and doesn't require any software installation.
I'm actually speechless.

 

New developments

https://insider.razer.com/index.php?threads/surround-legacy-crackling.60375/page-3#post-733437