Discussion in 'Audio' started by xXRainbowXx, Aug 21, 2020.

  1. xXRainbowXx

    xXRainbowXx New Member

    Because it dosent work anymore on this update Sound crackling !
    pancholr, Reizeii, Killi8n and 2 others like this.
  2. steekZVH

    steekZVH New Member

    FiszPL likes this.
  3. cutieje

    cutieje New Member

    honestly like this is so annoying
    KIRACS likes this.
  4. SharpSpringFrost

    SharpSpringFrost New Member

    Synapse 2 Surround has reached EOL long ago
  5. xXRainbowXx

    xXRainbowXx New Member

    BTW is that what i get from razer

    Hello Claus,

    Thanks for the logs.

    It appears that the problem has already been referred to the software team. They are currently looking for a solution and will be available via the next Synapse update.
    Please wait for the Synapse update soon.

    Best regards
    Razer Peripherals Customer Support
    KIRACS and FiszPL like this.
  6. FiszPL

    FiszPL Well-Known Member VANGUARD

    Some light at the end of tunnel :stuck_out_tongue_winking_eye:
    KIRACS and KevingAndrades like this.
  7. KevingAndrades

    KevingAndrades New Member

    Same problem here, Razer please update :frown_:
    KIRACS and FiszPL like this.
  8. xXRainbowXx

    xXRainbowXx New Member

    Oke guys we are fuckt
  9. xXRainbowXx

    xXRainbowXx New Member

    Hello Claus,

    I hope you find this message safe. This is Lara, a representative of the escalation team. Your case has been forwarded to us for further assistance.

    We have been told that you are having issues with your Razer Surround Sound which has cracked audio after Windows 2004 update. Rest assured that we will do our best to help you.

    Upon verification, the team found the source of the problem and it is one of the components in the Windows 2004 update that is causing the incompatibility. We understand that you want to use Razer Surround. However, there are no new updates for it as it is already part of our legacy software and Windows is causing the problem.

    You may want to check out the latest in sound technology which is Razer THX Spatial Audio for a more immersed experience. You can check it out from here: https://support.razer.com/software/thx-spatial-audio/
    FiszPL likes this.
  10. xXRainbowXx

    xXRainbowXx New Member

    Thats the last mail i got
  11. Aminodextrous

    Aminodextrous New Member

    Planned obsolescence. As I suspected.
    FiszPL likes this.
  12. Reizeii

    Reizeii New Member

    It's legal ??? Give me a 7.1 surround code :mad_::mad_::mad_:
    FiszPL likes this.
  13. Aminodextrous

    Aminodextrous New Member

    The price for THX Spatial Audio has been also incresed from 19.99€ to 24.99. This is fishy, "I'm not buying any Razer products ever again" level of fishy.
  14. This is awful, if Razer doesn't fix this issue or they give us 7.1 surround code for Tiamat v1 headphones, we never buy again from this company.
  15. FalconC45

    FalconC45 New Member

    will THX spatial audio work on the soundbar?

    KAIETRONIS85 New Member

    It is not the bluestacks itself that is fixing the issue but rather virtual box that is installed alongside.

    I have installed just the virtualbox alone and started a windows machine, with the absolute bare minimum and razer surround seem to not produce any disruptive noises. it seems like a virtualization problem not sure yet were it has the roots.

    Furthermore, seems like you don't even need to start the virtual machine to have the sound fixed,
    I've set a win10 VM (in virtualbox) and allocated absurd low specs like 2MB disk and 4MB ram and started it, after this a pop-up is displayed to select the disk and at this point the sound works fine, but the VM is not running yet (would not run with 4mb anyway) So it seems that some services are started to prepare the VM and these are fixing the sound not running the VM itself.
    CaptWalker likes this.
  17. Aminodextrous

    Aminodextrous New Member

    Tested and it works indeed. I really hope for a more elegant solution, though.

    EDIT: I found that DPC Latency Checker works just as well and doesn't require any software installation.
    I'm actually speechless.
    Last edited: Feb 14, 2021
  18. Aminodextrous

    Aminodextrous New Member

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