What would you like to see next from Razer?

Discussion in 'General Discussion' started by mltan, Dec 30, 2014.

  1. Revcio

    Revcio New Member

    What would i like to see? Easy.

    First of all, I would like to say that that im a devoted Razer fan. I do own several keyboards and mices, Razer Blade as my main tool, Razer Seiren with dedicated mounts, Razer Phone, several razer headphones inluding Krakens and Hammerheads. However I'm also strict with my choices and apparently not every device seems to meet the standards. So, lets begin.

    Razer Monitor
    Raptors main drawback for me is lack of pivot position. Im a gamer, however im also .net developer. I would love to have two razer monitors because monitor is the only thing on my desk that isnt from Razer. Thus I cant really dive into the Raptor, i do like that it is 144p and 27" because after my tests it seems to be the sweet spot for physical dimensions and pixel density ratio. I would go crazy if there was an OLED panel option. However pivot option is a killer feature for monitors, and it saddens me that Razer thought that its not important.

    Razer Care Store
    One of my speaker grills on the Razer Phone 2 got little dents. I dont know how, maybe from my belt. It is the only thing thats made from cheap plastic. And it started to piss me off. Because i tried to take the best care of the phone i could (buing Razer Cases). When i wanted to repair this flaw under warranty, no luck, asked then if i can buy it from Razer.
    Below is Razer Support's remedy to fix a piece of plastic on my phone. Provide a new one? Sell one? No... even better:

    Just to set your expectation, based on your problem description the speaker grill has dents due to normal use. Please be guided that cosmetic damage, minor cosmetic abnormalities (including minor pixel abnormalities) and normal wear and tear, including (without limitation), scratches, dents, and chips.
    Also, we do not sell spare parts for our mobiles so we cannot offer you one. However, we have a repair option for your affected speaker grills with a corresponding amount

    Thank you. Have a good day!

    - Irish

    Razer Tech Support

    And a second message when I asked about pricing:

    The estimated repair cost for your phone to be repaired would be EURO 190.39, that's including the shipping fee and the tax. Please provide the following if you wish to proceed:

    Are you goddamn insane? over 200 USD for two small plastic grills?
    Why can't i get them in Razer Care Store? If you care for your fans, why cant I buy parts for my phone? Or my Razer Blade? nothing advanced.... im talking about rubber laptop feet that came off. Im happy to provide the adhesive and do the work myself. But i can't because the Store "Cares" only selectively, charging premium for phone and laptop parts (stupid plastic and rubber parts). And so Im left with support that in the end wouldn't support me.

    You have to decide if you stay true to your fans, or is it just a façade. Because I'm left dissapointed and speechless...

    Razer Phone 3
    -OLED Screen

    (120hz screen makes phone an energy hog, i never seem to use it to prolong battery life)
    -Headphone jack (for gods sake, dont copy Apple with their design flaws... why?)
    I like to listen to music and charge my phone in my pocket using power bank(in train) or charger(at work, I cant do it considering how the phone has been designed.
    Now when my battery dies, i have to wait for an hour in order to listen to music again... It's just bad design.
    It's not up to the Razer standard I'm familiar with.
    - No cheap plastic parts? (as mentioned above)
    - Better QI coil placement
    It's much too low, most of other QI chargers cant charge Razer Phone, only the dedicated one. Im happy to buy dedicated one, dont get me wrong. However when i driving i use my Phone as GPS system, it has to charge due to massive battery drainage. And i can't get any QI car chargers from Razer.

    Razer Blackwidow Forged keyboard

    Ten-keyless, metal housing, metal keycaps (not exposed like in X-series), only razergreen or white backlit. The most premium keyboard you can make. There aren't any premium on the market.

    Comeback of Razer Kraken Forged
    You know what it is. Premium Razer Kraken for audiophiles
    Kenserky likes this.
  2. ChillonDang

    ChillonDang New Member

    It would be nice to have cross platform saving of features. When I set my macros in Windows, they are still useable on Mac. But the lighting features do not save and instead reset to default. It would be nice to have these save as well.
    Kenserky likes this.
  3. Hartty

    Hartty New Member

    I would like razer to make a replacement dual sided surface for the £250 mamba hyperflux.. as throwing away a £250 piece of tech because of a £5 piece of plastic is very wasteful.
  4. LuckyBunny

    LuckyBunny New Member

    I posted this somewhere else:
    Is Razor planning on ever offering any different color combinations on the Kraken Kitty headsets other than black and quartz? Would they ever consider letting people choose their own color variants to make the headsets unique for everyone? I like the RGB lighting, but I would also like the option to choose a different color combination of the headset and make it custom. Thank you!!
  5. ARMOR_152

    ARMOR_152 Well-Known Member

    That's been fixed already with all the latest mice having the optical switches.
  6. ARMOR_152

    ARMOR_152 Well-Known Member

    Well they did fix it, not many if any other companies are using optical switches yet. Otherwise if you do have problems with a mechanical switch when it's still under warranty you can get a new one.
  7. Hartty

    Hartty New Member

    I would like to see from razer all parts that can be replaced if broken sold in the shops. Eg huntsman elite wrist rest, mouse feet, insert pads. I hate throwing away perfectly good tech because of cheap replaceble parts.
    Kenserky likes this.
  8. Hartty

    Hartty New Member

    Also i would like a mamba ultimate with the tilt wheel like a mamba should have.
    RazerLAB likes this.
  9. .Z4x.

    .Z4x. Active Member

    A laptop, perhaps? It's been a while they released new Blades...

    I know.. it's Intel... but, still... there's AMD as well

    I hear Ryzen is nothing to sniff at
    RazerLAB likes this.
  10. Sliproach

    Sliproach Well-Known Member

    I've found with the mouse feet pads when they come off just a little spot of silicon based glue and stick it back on and haven't had a problem since, been successfully using the same Naga from 2012 now.
    Also you could always try contacting Razer support for replacement parts, they sent me a replacement key cap free off charge(Even though my keyboards well out of it's warranty), not to long ago after the one on my keyboard cracked
    Last edited: May 10, 2020
    RazerLAB likes this.
  11. ARMOR_152

    ARMOR_152 Well-Known Member

    Wat.:joy: There's nothing broken, and nobody's forcing anyone to do anything. I would think any normal person checks reviews quick, then buys something. A small percentage of all things break, that's how manufacturing works and why there are warranties. I'm guessing you were unlucky or just repeating what you read online. The vast majority of people don't have problems, that's why their mice are always in the Best Of lists from any review sites you can find. They've no doubt made some bad batches of products like the 1st Firefly's and Man O Wars, but if you can find a brand with better quality, features, and cheaper then go for it.
    RazerLAB likes this.
  12. RazerLAB

    RazerLAB New Member

    It seems to me to have razer underpants.:smile_:
  13. p1l0t3

    p1l0t3 Active Member

    I follow you ocncerning Razer Care. Should be better to allow us to get spare parts.
    As for your RP3 coil placement I couldn't agree more. One trick I used is to put an eraser below the phone in the widely used charging dock and that put the coil at the good place for wireless charging.
    RazerLAB likes this.
  14. RazerLAB

    RazerLAB New Member

    I would like to see the monitor that seems cool to me
  15. Sliproach

    Sliproach Well-Known Member

    I'd like Razer to start making keyboards with the 5 macro keys one the left hand side again. As far as i can see on the razer store none of the new keyboards have them, an the older models with them are always out of stock. (feel free to throw me a link if i've missed them).;
    RazerLAB, ARMOR_152 and Kenserky like this.
  16. danielterceiro

    danielterceiro New Member

    I vote for sweatpants, make it happen!
  17. Teramungus

    Teramungus New Member

    Orbweaver V2 or Pro model.

    Need an updated Orbweaver that has Purple Optical switches and works with Synapse 3. The 8-way directional thumb-pad is too sensitive or movements are too small. Like the adjust-ability not found in the Tartarus Pro.

    Hurry! My Orbweaver is falling apart.
    RifleGreensharebit556 likes this.
  18. BaudModem

    BaudModem New Member

    The Tomahawk Elite, please Razer. Do not abandon it. Epic dream case and an awesome showcase of craftsmanship, seriously.
    RifleGreensharebit556 likes this.
  19. TheRazza

    TheRazza New Member

    A wireless Naga Trinity please, Razer. kkthx
    Jbenskin01 likes this.
  20. cravenguy

    cravenguy Member

    how about a keyboard that bridges the gap between gamers and office workers?

    the blackwidow lite attempted this but it was too loud for office working. also no num pad or wrist rest. 90$ price tag.
    overall you could find better keyboards to suit either extreme better for cheaper.

    all ya gotta do is make it quieter, add a num pad and an ergonomic wrist rest for an affordable price (70-80 bucks) and there you go. i like a more compact design to add to a cleaner aesthetic but even i know how valueable functionality can be to office workers. Come on razer!!1!1!
    Jbenskin01 likes this.
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