Windows volume control not working when 7.1 surround sound in use

Discussion in 'Razer Support' started by lilbeep, Aug 18, 2020.

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  1. lilbeep

    lilbeep New Member

    I've encountered this problem after the new windows update which is version 2004. I can't control the volume using the volume keys, I have to reinstall for it to work but then when I boot up my laptop again the same thing happens. Ples welp
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.
     
    lilbeep likes this.
  3. lilbeep

    lilbeep New Member

    Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I'll be locking this as resolved then. Thanks for updating the thread, see you around!
     
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