Lighting, profiles, on-board memory and hardware defaults | Razer Insider

Lighting, profiles, on-board memory and hardware defaults

  • 11 November 2020
  • 13 replies

Userlevel 4
I have just switched from a Logitech KB/M to a Razer Huntsman TE & Viper Ultimate and I am disappointed to discover that, unlike the Logitech kit, lighting cannot be saved to the memory on the device.

I can appreciate that some of the advanced effects will not work without the Synapse software, but surely the more basic effects can be stored on the device. Synapse makes is sound like it should be possible, "Quick effects are pre-sets that can be saved to a device's profile and synced with other supported Razer Chroma-enabled devices". But it would seem that saving to a device's profile is not the same as storing profiles direct on a device. o_O

At the very least it should be possible to configure which of the keyboard's built-in effects it should revert to as a default. When you first power up your PC and when you quit Synapse it switches the keyboard to colour cycling mode (built-in effect 4). I would prefer to use a static single colour (built-in effect 2) or even no lighting at all. Not everyone wants a disco light show. I have discovered I can manually switch between these built-in modes using key combinations, but that will get tedious fast.

Hopefully Razer can fix this in a software/firmware update as the hardware itself is decent.

This topic has been closed for comments

13 Replies

I am pretty sure that both the huntsman tournament edition and the viper ultimate mouse does have on board memory go in to the synapse 3 beta app, and if plugged in correctly it will show that all your peripherals are .Plugged up and it will let you calibrate lighting performance and cooling!!!
Userlevel 4
I am using Synapse 3.5.1030.101917. I took a look at the beta forum but the version there appears to be older.

The Huntsman TE and Viper U do indeed have on-board memory but it would seem that theSynapse will only store key/button mappings.
yeah idk why synapse can't save lighting profiles to the onboard memory, it only wants to save the key mappings. I know for a fact that it is possible for lighting effects to be saved because you can do it with openrazer, and then your lighting effect will persist even to devices without synapse installed. Hope they give us the ability to do this in synapse even if the more complex lighting modes can't be saved, at least let us do the simple ones!
Userlevel 2
I just cannot believe it, especially after reading this old thread and official staff answer. And now that thread is closed just because YOU Razer don't want to read more people complain.

I lost many hours searching why I couldn't store even basic lighting profiles in the 5 on-board slots, at least to get rid of the stupid Cycling profile when I'm on another system. This is advertised, this is written in the manual and even that damn Synapse thing states it! Lucky I'm a Debian Linux user and that I have been able to overcome your dev & business incompetence by overriding that default unbearable Spectrum Cycling profile with OpenRazer. Hours lost because of you not able to deliver what you claim to deliver.

That keyboard is amazing, the feeling is magical, I must admit it. But shame on you Razer on this development fiasco on one side, and communication on the other side. I'm very disappointed.
Userlevel 4
Thanks for posting the link to the previous discussion. It is quite eye opening to see how many people just want a single colour mode when Synapse is not running. Whilst it might not be true for all models, this is one of the built-in effects on the Huntsman TE. It really wouldn’t be difficult to make this a configurable default option.

Some of the excuses in that old thread are laughable and don’t address the fact that paying customers just want a simple static colour effect.
Userlevel 3
It is a scam. It cost me almost one month and several escalations in the Razer support crew until someone knowingly admitted that lightning effects cannot be saved in the on-board memory.
I am going to go toss my Black Widow Elite into the Sound and I will never buy another Razer product. This cannot be explained by stupidity because no one would be dumb enough to make a keyboard like this and not let people save basic settings to it. It is Razer wanting to make me run their crappy Synapse software all the time, which has me wondering what it might be doing that I don't know about. And you know it could be done. Just pure evil.
Userlevel 1
I have a post regarding the same issue, in the end I just went and bought a different brand keyboard that gives me what I need. I would be happy if I did not have software issues, the software looks great, they keyboard is great. I just cannot get the software to work on a stable basis.
I have some good news I think for people that want to only have a single default setting on your device without using synapse software. Hopefully the below link works but it seems like its sticking to a default white for my huntsman mini by pressing fn + ctrl + 2. This can cycle through solid colors by pressing it multiple times. For other defaults press 1-7.

posting this to hopefully help the next guy.
Just got my new Razer Huntsman Elite Linear Optical Switch keyboard and also was very disappointed that it is impossible somehow set the static light color and we just must use this synapse app. Previously, i didn't have a possibility to buy some expensive fancy gaming staff and logitech g403 hero mouse was my first from this category. And you know what, Logitech G HUB app is less user friendly, but it allows you to save light color on the mouse memory and really use it without Logi HUB.I have assumed that all devices with mentioned on-board memory should have this option but not for razer.
Still i like my new keyboard, but i don't any desire to use synapse all time.
Just install this gem. Reset your Keyboard if it does not work. It worked for me, you can unplug/plug the KB and the color remains.
Thanks for making me aware of OpenRGB, @CongoPinkQUARTZtech904. It works like a charm. Here's an excerpt from its Wiki so others can find it easier:

One of the biggest complaints about RGB is the software ecosystem surrounding it. Every manufacturer has their own app, their own brand, their own style. If you want to mix and match devices, you end up with a ton of conflicting, functionally identical apps competing for your background resources. On top of that, these apps are proprietary and Windows-only. Some even require online accounts. What if there was a way to control all of your RGB devices from a single app, on both Windows and Linux, without any nonsense? That is what OpenRGB sets out to achieve. One app to rule them all.

OpenRGB Features

  • Set colors and select effect modes for a wide variety of RGB hardware
  • Save and load profiles
  • Control lighting from third party software using the OpenRGB SDK
  • Command line interface
  • Connect multiple instances of OpenRGB to synchronize lighting across multiple PCs
  • Can operate standalone or in a client/headless server configuration
  • View device information
  • No official/manufacturer software required
Thanks for the confirmation!
It is possible to use openRGB with the docking stand of the Razer Viper Ultimate mouse?