2.4 ghz dongle for Razer Basilisk x Hyperspeed not working | Razer Insider
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Question

2.4 ghz dongle for Razer Basilisk x Hyperspeed not working

  • 9 September 2023
  • 1 reply
  • 78 views

Tw1sted_Space

I got this mouse nearly 8 months ago and it’s been working fine until now. Whenever I plug the dongle in, my laptop just starts going on the fritz. It disconnects and reconnects the device over and over again. I can move the mouse ever so often but it just stops afterwards and pauses for a short time before it reconnects again. And I’m talking like 2 second intervals between the disconnects and reconnects. I could still use the bluetooth mode, but I’m just really confused on how it started doing this.

Did this topic help you find an answer to your question?

Mine just started doing the same thing yesterday out of no where. I have logged a support ticket with the company as I have had it less than a year! 
Same thing happens on multiple machines which suggests a hardware issue not an install glitch. 

Hopefully get some answers. 


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