I just bought the basilisk v3 pro wireless dock bundle and no matter what I do I can’t get my mouse to charge wirelessly on the dock. I’ve tried cleaning the charging pins on the puck and mouse. I’ve tried installing all firmware updates for both the mouse and dock. I’ve tried charging the mouse with it turned on and with the mouse turned off and nothing will work. Any help would be greatly appreciated!
I’m having the exact same issue :( Went through all the same steps, too. Will charge wired, of course, but nothing I do is working for the wireless dock either.
I’m having the exact same issue :( Went through all the same steps, too. Will charge wired, of course, but nothing I do is working for the wireless dock either.
I noticed that when I put the wireless puck in and turned it, it didn’t go all the way and had to give it a little extra power and it clicked and turned a little farther and then worked.
Reply
Sign up
Already have an account? Login
Login to Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.