I have the Cyberpunk 2077 version of the Viper Ultimate. It has firmware 1.06 installed currently. I saw there was a firmware update version 1.07 available.
When I run the update tool, it says my mouse needs the update & starts running. It runs through one progress bar to 100%, plays a sound like the USB device is disconnected, & then gives a “get region information fail” message.
What can be done to work around the error?
![](https://uploads-us-west-2.insided.com/razer-us/attachment/d1272c05-febe-45d6-a22e-f38f27640b7e.jpg)