Deathadder Chroma Not Being Recognized by Synapse 3 | Razer Insider
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I am on windows 10 and have Synapse 3 installed. It is recognizing my keyboard and mousepad but the DeathAdder Chroma is not showing up. I am not sure what to do as I want to be able to edit DPI. I have unplugged it and plugged it back in and it still doesn't find it.


Synapse 3 version 3.3.331.41818
I had to make an account just to look at this forum and that really pisses me off nvm my mouse not being suppported wtf
Any solution to the Deathadder problem yet? This is so dumb.
geoBlastOffBronzex220
I was the same until I updated Windows updates and the mouse was detected. UPDATE WINDOWS

i have the latest update of windows
thanks for sharing your solution
fahadx5x
i have contacted razer helpdesk and i tried all the solution they gave me nothing works i have been waiting for almost a year to solve this issue i'll not buy razer product ever again

I was the same until I updated Windows updates and the mouse was detected. UPDATE WINDOWS
i have contacted razer helpdesk and i tried all the solution they gave me nothing works i have been waiting for almost a year to solve this issue i'll not buy razer product ever again
PC_Hater
I don't that really works, as i'm on the Insider Build of win 10 Pro. Heh.

Just picked up my Ornata Chroma today and currently loving it. Synapse 3 worked as soon as I updated the Ornata, unfortunately still have to run Synapse 2 & 3 as by the looks of it neither are compatible with each other driver wise, however both are nicely synced up. You can control the Audio visualiser aspect of Synapse 3 and it will reflect across the mouse too, if obviously you are using Synapse 3. It would be nice to see the features just implemented within Synapse 3 without having to purchase another DAC.


I have the same issue with my headset. Need to use both 2&3.
My Blackwidow Chroma V1 is not being detected also. What is going on with Synapse 3?
RazerThe_Fiend
Deathadder Chroma is not supported on Synapse 3 (full list of supported devices here). Please install Synapse 2 to configure your Deathadder Chroma.

why would they release a software that doesnt support some devices lmfao
Grrrrrrrrrrrrr same issue for me. I have a deathadder chroma not being supported by synapse3 and now I am stuck with 2 different softwares! no point trying to stick to razer to simplify the user experience, might as well get my next mouse from logitech :mad_:
Im stuck on synapse2 razer mamba not work on synapse 3 not show connected device !!!
I urge all residents of developed countries to file a class action lawsuit against razer. They label chroma on all of their products, but in fact they do not support them. What should I download 2 separate applications? However, my devices will not work synchronously and this slows down the system at startup. Even my deathadder chroma gets confused, apparently 2 applications are conflicting. I want to note that in 2018 they promised to introduce support for all devices on reddit, but 2 years have passed, 2 years Carl.
Shame on this money grabbing company... This is very disrespectful. Play with someone else's money. For sure not buying any Razer product ever again...
i only made an account for this topic, its about time you add deathadder chroma pretty much one of your most legendary mice to synapse 3 razer, listen to your god damn customers.
no i dont want to upgrade to your new weird overdesigned mice that excite the underaged fortnite players, i want support for a product that i paid, otherwise off to corsair for me too, its not like your newer products are superior if anything.
Same problem here. Please Razer, listen to your Community.
Tylah337
no i dont want to upgrade to your new weird overdesigned mice that excite the underaged fortnite players, i want support for a product that i paid, otherwise off to corsair for me too, its not like your newer products are superior if anything.

The new ones have better sensors, switches, scroll wheel grip, side grips, better feet, more buttons, and better software with more customization and options. Plenty of improvements the last few years since the Deathadder Chroma. Otherwise older products still work great with Synapse 2, nothing's changed for the worse.
ARMOR_152
The new ones have better sensors, switches, scroll wheel grip, side grips, better feet, more buttons, and better software with more customization and options. Plenty of improvements the last few years since the Deathadder Chroma. Otherwise older products still work great with Synapse 2, nothing's changed for the worse.


Just bought one from retail, good to see razers stopped support for products that are still being sold in the shops(that's sarcasm).
luckily i bought this because its a perfect fit for my hand not for the extra features. but it certainly will make think twice before buying any other razer product.
Oh and why does the website support page for the deathadder chroma take me to synapse 3 download instead of synapse 2
This is fucking bullshit I upgraded not know that I would deal with all of these fucking problems please reupload synapse 1 it's honestly is better than 2 and 3...
I gave away my elite to my mothers computer, and still a half year later there's no fix. Razer is for kids below 10 years, not "elite". But, if they fix an update worth the name, I will regret my harsh words. 😃 I'm using 2.0 and going to 3 or whatever...
I have a "Razer Deathadder Chroma" as well as a "Razer Cynosa Chroma" and, the Cynosa works with 3 but not the mouse... I was disappointed at you guys when I found out that my mouse does not work with the software. It does work with the visualizer though.
i have Deathadder elite and did´t work in synapse 3 an 2, i don´t know how to solve this problem
RazerThe_Fiend
Deathadder Chroma is not supported on Synapse 3 (full list of supported devices here). Please install Synapse 2 to configure your Deathadder Chroma.


So uninstall Synapse 3 and install 2? Will the mouse pad and chroma keyboard work with 2?
Is it going to be every supported?
Can you sync synapse 2 with 3? so the keyboard / mousepad syncs with the mouse on synapse 2?
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