Deathadder Chroma Not Being Recognized by Synapse 3 | Razer Insider
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I am on windows 10 and have Synapse 3 installed. It is recognizing my keyboard and mousepad but the DeathAdder Chroma is not showing up. I am not sure what to do as I want to be able to edit DPI. I have unplugged it and plugged it back in and it still doesn't find it.





Synapse 3 version 3.3.331.41818
I'm using windows 10 with a DeathAdder Chroma and it still doesn't show in either Synapse 2 or 3.



I'm having the same issue here.
hey so exact same situation here (minus the mousepad) happening to me, mouse doesnt show up on synapse 3 but when i download synapse 2 i only see that screen, i thought it was just me.... RAZER please address this. Im new to PC and decided to get razer for all my peripherals but now the colors dont even match. Im really tired of this, I spent good money on these products and cant even match or configure my mouse. This is definitely something I will be posting about and letting my pc friends know about if it is not addressed
mine isn't let me change DPI even tho its shows in the corner thats its changing.
will not work unless you run synapse 1 and synapse 3. This is absolute crap and designed obsolescence. Will be selling/returning all my razer products and moving to a competitor who cares about their products and customers.
Still waiting for deatheadder chroma in Synapse 3😣
This is absolutely ridiculous.
Count me in the same boat. Need Deathadder Chroma support in Synapse 3. If there is a technical reason why it can't be added, please tell us instead of just leaving us hanging.
I'll queue up as well. Excluding the pinned posts in this forum, this thread is by far the most viewed one.



Kinda of bizar that S3 supports Hue, Alexa and more but not Razer's own hardware.
Same issue with me. I have the mouse pad, headphones and base station as well as my huntsman, however my Deathadder Chroma wont work on it. So lame they do this to us...

Give us an update Razer!
I am now having the same issue... but worse. I just bought the Blackwidow Elite and have a Deathadder Chroma.



So Synapse 2 wont support my keyboard and Synapse 3 wont support my Mouse... So stupid
DarkCyanradioLARIMAR035
I'll queue up as well. Excluding the pinned posts in this forum, this thread is by far the most viewed one.



Kinda of bizar that S3 supports Hue, Alexa and more but not Razer's own hardware.


lololololol... PLease Razer, fix this S3 <.<
pha312
Wow, this is such bullshit. I just bought a deathadder mouse today and find out that it is not compatible with synapse 3.0?? wtf razer




If your mouse is on this list it will work once you have all your windows updates installed.



Here is a list of supported devices:

https://www.razer.com/synapse-3
Nickolasman
i have Deathadder elite and did´t work in synapse 3 an 2, i don´t know how to solve this problem


Try first to remove all razer softwere from your pc next delete files in appdata nad programfiles after this go to device menager and remove mouse from your pc unplug it and reboot pc when windows boot download new installer for synapse 3 and install it plug mouse and wait to windows install driver and reboot pc one more time. If your mouse still will not seen by synapse try to cheack on difrent pc is the issue is also there.
I selected razer visualizer to fix the problem of the fact that my mouse and headset is not supported by synapse 3. all of the colors react together. I do still have another synapse to control settings for mouse and headset
This is beyond ridiculous!! Razer won't even respond! I'm in the same boat as everyone else. I'm glad I only own one Razer product. I will not be buying another due to lack of support of their own hardware and lack of customer support.
Well, I guess its safe to say they are not going to add support for the deathadder chroma to Synapse 3. I haven't noticed a new "legacy" device get listed under Synapse 3 supported devices in a very long time (there are a whopping two "legacy" devices supported!). Really disappointing and will def be something I think about next time I get a new mouse and keyboard. It's a bummer playing with Synapse 3 right now using my Blackwidow Chroma V2 and seeing these cool new Chroma features like reacting to audio or reacting to what's on the monitor etc. The new UI design is nice as well. But of course, my deathadder chroma does not show up at all. So back to Synapse 2 and missing out on features of my keyboard because Razer can't be bothered to worry about one of their most popular products being supported in Synapse 3.
Elysium888
Razer Deathadder Chroma is on the compatible list for Synapse 2, however having reinstalled Synapse 2, the mouse is still not being detected. Seriously a major pain as I cannot configure the mouse component if I cant see it.


Might have the sabe damn problem here, tried to re-install everything, but my chroma still not detectable by the synapse 2... razer is giving me headaches
I am shocked to find that the new Razer item I bought wont work with Synapse 2, and that my existing Razer items wont work with Synapse 3.



I will not buy another Razer product until Razer enables me to use all my Razer products with one version of its software.
Same problem here!
Yeah, same here. Using Synpase 2 and 3 together now. As I'm using Nari and Deathadder. It would be great if Deathadder CHROMA(tm) would be integrated in the Sypnase 3 Chroma library, then I only need one Synapse eating my resources away.



*prays to the Chroma g0ds*
Yep can definitely agree here. Long term Deathadder guy here. Since the original series. Definitely need Synapse 3 for DeathAdder. It's literally as simple as an firmware update. One tiny bit of code. Bam. Synapse 3 done. So come on Razer, before I blow my money on more of your stuff that lasts for years. I'm long overdue a new Keyboard and going with either Ornata / Cynosa (loudness reasons etc.) then plans to build a full Chroma system with the HDK.
Real_Scolio
why would they release a software that doesnt support some devices lmfao


the problem is even synapse 2 dosen't detect the deathadder either
So I dropped a couple bundles of cash on the counter to purchase a Razer mouse several years back called a Boomslang (over 15 years ago). It was awesome; built for hardcore use and better than the absolute junk that was being churned out by everyone else. Most recently I purchased a Deathstalker keyboard and Deathadder Chroma mouse because I'm a homer for all things Razer. I've been consistently disappointed in basic function of these devices, regardless of the Synapse connection problem. I've waited for months now to see if Razer gets their crap together, because they couldn't be this kind of company. Not so far. I'm going to give them a call and share this with them and hope that I can report back some good news.
In case anyone still has this issue which I had and many of you. Make sure Windows is updated to the latest and greatest. Looks like Razor drivers are dependent on latest Windows driver witch mean latest windows updates. It took me days to figure it out but yes Razor devices are dependent on windows drivers. Just update to latest windows updates and you are good. This works for all Windows versions (7,8,10). No need to re-install synapse just update Windows and after updates done and reboot your mouse will be detected.
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