Deathadder V2 Pro Connectivity Issue Via Dongle/BT/Cable

IamShuriken · 2022-11-05T00:22:55+00:00

Evening lads and gals, Earlier today my mouse was working fine via the dongle (connected to the USB port on the charging dock), when I came back home few hours ago it wasn't working fine at all and all of a sudden it started freezing after I moved it for a certain distance (repeatedly), clicks and scrolls didn't register immediately and would have taken several attempts until they would register. I've already tried the following: Connect it directly with the USB cable - the mosue was still not working properly and it was constantly disconnecting and reconnecting, working for less than a second between each disconnection/reconnection so I couldn't reach anything on the screen. Use it via BT on my work laptop (it was already paired before the issue started) and it didn't work on the laptop via BT as well. Updated Synapse didn't help. Uninstall and reinstall Synapse didn't help. Uninstall the device from the device manager, restarted the PC for it to automatically install the device and it also didn't help. My firmware is up to date (v2.03.00_r1) so I didn't had to try to update the firmware. I bought the mouse from Amazon (edit: Amazon Export Sales LLC) on February 2022 and on Razer's website it says that I don't have a warranty for this serial number, but on their website, the warranty policy says that it should have 1^ year warranty and I didn't exceed that period... [INDENT]Edit: I also tried to connect the mouse to a different PC directly with the provided USB cable and also via the dongle and it wasn't working as well; Had the same issue of disconnection/reconnection every half a second. [/INDENT] I'd appreciate any help and support with solving this issue. 🙏

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Deathadder V2 Pro Connectivity Issue Via Dongle/BT/Cable

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