Razer Abyssus 1800 USB (RZ01-0036) absolutely stop working after firmware update (1.01), not even by windows it is being recognized, it was totally unusable
any solution?
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Razer Abyssus 1800 died after firmware update
Best answer by Razer.Zionzedd
whikdzn wrote:
Razer Abyssus 1800 USB (RZ01-0036) absolutely stop working after firmware update (1.01), not even by windows it is being recognized, it was totally unusable
any solution?
Thank you for reporting this to us.PM me the serial number so I can validate its model and check for workarounds to help you resolve the issue.
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- Answer
whikdzn wrote:
Razer Abyssus 1800 USB (RZ01-0036) absolutely stop working after firmware update (1.01), not even by windows it is being recognized, it was totally unusable
any solution?
Thank you for reporting this to us.PM me the serial number so I can validate its model and check for workarounds to help you resolve the issue.
Have you tried resetting the mouse to its default settings and reconnecting it to your computer? You can also try using a different USB port or a different computer to see if the issue persists. If the problem still persists, I would recommend reaching out to Razer support for further assistance. They may be able to provide you with specific instructions on how to troubleshoot and fix the issue.
Additionally, you can also try rolling back to the previous firmware version to see if that resolves the issue. You can download the previous version from the Razer website and follow the instructions for installation. If none of these solutions work, then it may be a hardware issue with the mouse itself, in which case you may need to consider getting it repaired or replaced.
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