Razer Basilisk Hyperspeed X Lift off Distance Problem | Razer Insider

Razer Basilisk Hyperspeed X Lift off Distance Problem

  • 30 August 2021
  • 2 replies
  • 100 views
H
Hi there! Yesterday I purchased a brand new Razer Basilisk Hyperspeed X. I'm using it on 2.4 Ghz connection mode, 800 dpi. The problem I have is the very high lift off distance tracking. When I lift my mouse up, it still keeps tracking. This is the video of the problem I'm having: Even with the 3 DVDs high the mouse still tracks. So far I tried: Plugging it to different USB slots, calibrating it over and over and over through razer synapse app. (Tried both smart calibration and all the razer mousepad calibrations although I don't have a razer mousepad.)
Does anyonelse having this issue and found a solution? Thanks in advance.
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2 Replies

H
FiszPL
What mousepad do you have (also color have some importance here).
Do you have the newest firmware on your mouse?

I have a 90*40 black mousepad. This one right here: https://www.hepsiburada.com/oem-xxl-oyuncu-mousepad-dikisli-90-x-40-cm-p-HBCV000002P3BK?gclsrc=aw.ds&&wt_gl=cpc.6802.dsa.elk.it-aksesuar&isFashion=true&gclid=Cj0KCQjwpreJBhDvARIsAF1_BU2QcLGhL8133Njc_HXc567vfkzZd9ce2M4A8lRm_pv0x69FSA14RY0aAgeQEALw_wcB
Yes I have the latest firmware update.
FiszPL
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What mousepad do you have (also color have some importance here).
Do you have the newest firmware on your mouse?
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