Razer Deathadder V2 x Hyperspeed 2.4 dongle keep on connecting and disconnecting | Razer Insider
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Question

Razer Deathadder V2 x Hyperspeed 2.4 dongle keep on connecting and disconnecting

  • Jan 1, 2024 3:12 AM UTC
  • 3 replies
  • 466 views
mcloooo

Was playing for a few minutes when the mouse decided to disconnect and a few seconds later connect again. Now, it has been going on like this and I tried every tips everyone had said but to no avail

can anyone help me with this issue?

    3 Replies

    ItzSebas1550
    • ItzSebas1550
    • Insider Mini
    • Mar 7, 2024 5:02 AM UTC

    Same issue here, any updates?

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • Mar 7, 2024 7:00 AM UTC

    When mouse is disconnecting, do you hear any disconnect/connect device sound in windows?

    Also did you’ve tried with new batteries?

    mcloooo
    • mcloooo
    • Author
    • Insider Mini
    • Mar 8, 2024 4:02 AM UTC

    razer support basically said the dongle of the mouse itself is chalked. no work around to fix it unfortunately. need to replace the entire dongle. fortunately, i got a new dongle for free thanks to my warranty but may not be applicable for others.

     

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