[Solved] Deathadder V2 Pro Connecting and Disconnecting

Silvis
I bought this mouse because I heard it was the highest rated razer mouse or one of them. I've loved it, best thing mouse I've ever used. Which made it all the more upsetting when it all of a sudden started not really working. While playing a game, sitting and waiting in said game for a friend, started moving again and realized my mouse (which was connected through USB dongle at the time) started moving then stopping, moving then stopping, like it was cutting in and out. Restarted my pc, nothing. When I try using the cord it makes the sound of something connecting and disconnecting repeatedly, which I found strange because it wasn't making that sound when just using the dongle, it seemed to be worse when using the cord. I've tried different USB ports, I've tried the ones in the back of my pc, I've tried a different computer and the same problem kept happening. I really didn't want to give up on it so soon because my replacement mouse is abrasively slow and painful to use and this was my first Razer product. I tried running with and without Synapse turned on. I wanted to try resetting the mouse through Synapse but it wouldn't stay connected long enough to press the reset button. I then tried uninstalling the mouse driver and restarting my pc so it would reinstall, but then a cuation syombol showed up next to it on the device screen and in details it said "this device cannot start. (code 10) {opperation failed} which I think means the driver wasn't installing correctly but the mouse still "worked" by means of disconnect reconnect but if it was saying device can't start how was it still able to half work? I found that I could manually install razer drivers so I downloaded a link from the razer site, going through the processes and it got to a point where I needed to plug in the USB dongle and I did, it worked but when it got to a point where I needed to plug in the cord and then it started doing the sound of plugging something in and out and it wouldn't let me press next on the driver installer application so now I'm at a loss. If my mouse is beyond help give it to me straight, sorry if this was long I wanted to list everything I had tried as clearly as I could. I really would like to know if I can get my old mouse working again before I buy a new one. I might also try uninstalling synapse and using ccleaner and then uninstalling razer devises again as I saw someone suggest on this site for someone with a similar problem unless someone else a better or different idea, or if someone thinks it's too late and it's dead for good.

Just want to say thank you so much for this comment. I was on the verge of returning my mouse because I was having real connectivity issues, and this solved it straight away.

Im having the same issue with my Deathadder v2 x hyperspeed  but I don't see any firmware about this device anywhere .

I used for over 6 months without any issue now suddenly it runs into this issue

Pls if somebody could help

Of course I will avoid to buy Razer again, it is broken in a short time. No difference between 6-7 $ mices. It is not dropped or damaged but electronics is broken, it disconnects and connects itself. It happens at different computers, I tried to load firmware etc.

so ive bought a razer deathadder v2 mini ive plugged it into my pc and its not showing that its connected but it is connected because i can use the mouse i need some help i dont know what i should do

i fixed by going the mouse settings on synapse and changed the wireless power saving and it just got fixed,that was weird because if i even had a wired it still keeps disconnecting but yeah thats my solution

What is the “wireless power saving”?

well there is an option which you can change an slider like it says after x minutes the mouse will turns off automaticly for power saving, you can found on the app try to change value, try to move the slider and instantly mouse started acting normally after that, check and tried out i hope it helps

Thank you. Did you set the timing to anything specific, or doesn’t it matter at all? Personally, I think Razer ist to blame here. Crappy QA/engineering. Let’s see how long my replacement will hold up...

IT’S THE SWITCH ON THE MOUSE THAT’S THE ISSUE

I also have a deathadder v2 pro with the same issue. You know what I did to fix it? Set the button on “Off” then get and use a tiny amount of cloth or wipes (cut it if you need to) and insert it on the area where the button goes for “2.4ghz” setting. When it is there, set the switch on 2.4 and then finagle both the cloth and switch up until the cloth/wipes stabilizes and the mouse doesn’t turn off anymore. I’m not worried about the cloth or wipes coming off as it is small enough and also that it doesn’t affect usage. I have been using my v2 pro wired for more than a year not until I had a eureka moment on why the heck does the mouse keep disconnecting when using it wireless. Saved me money in buying another wireless mouse lol.