Razer Phone 2 Update Now Live! [MR2] [Global] [Three] | Razer Insider

Razer Phone 2 Update Now Live! [MR2] [Global] [Three]


Userlevel 7
Hey everyone!

The MR2 Android Pie update is now rolling out to Global RP2 devices!

This update provides various bug fixes and security updates up until September!

Thank you all for sticking with us while this update was being done and if you have any issues please let me know and i'll help as much as possible.

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48 Replies

Rox598
Hey everyone!

The MR2 Android Pie update is now rolling out to Global RP2 devices!

This update provides various bug fixes and security updates up until September!

Thank you all for sticking with us while this update was being done and if you have any issues please let me know and i'll help as much as possible.

are there any new bluetooth codecs added?
Excellent news. I can only hope that Razer wouldn't stop with this update.
Userlevel 7
To everyone experiencing issues that appeared after installing the update or errors when trying to install the update, please PM me the serial number of your RP2, the IMEI, and the bug reports so we can help you out.
BAT-Templar
VERY MUCH THIS!!!
premium phones should have basic features. Apt-x is a basic these days, aas i have said before, erven my sons mid-range phone has apt-x, apt-HD enabled for goodness sake.
We are paying top dollar for bottom drawer audio functionality!
And where is android 10??!?!?!?


I am willing to forego Android 10 until 2020 ==If that means we can get an update with better Bluetooth Codecs.

My Camera woes were fixed with Google Camera port, but I would prefer Bluetooth Codecs supported from Official Razer side.

Between most apps allowing Dark Mode and Nova having Dark Mode customization: I don't need Android 10 to force enable dark mode like on my Pixel.

The higher quality Bluetooth Codecs would be a superb Christmas update*

I personally would have preferred Bluetooth Codecs over Camera optimization in these Razer Phone updates.
FiendRiver666
Still no ARcore support which is really a shame since the phone should be fully capable of handling it.

I think that may be more on Google's side than Razer's, since it seems like they have a specific list of supported devices.

They have a thread for requesting device support, but... I have no idea if any devices have been added thanks to that. I, as well as a couple of other users, requested for Razer Phone 2 support... but nothing.

https://github.com/google-ar/arcore-android-sdk/issues/89
Hammerfest
yep, i have posted this each and every thread about updates on reddit, still only crappy SBC codec
I can say that Apt-X HD works/sounds GREAT on my Razer BT headset... ON ANYTHING THING NOT THE RAZER PHONE 2...

Not to mention that AT&T seems to have pulled the RP2 update so mine is still on 8.1 from April
Come next month due to security update requirements im not going to be able to check work stuff on this POS

EDIT: not to mention I purchased the AT&T edition in the hope to get AT&T WiFi Calling only to find out NOPE, not included either...

VERY MUCH THIS!!!
premium phones should have basic features. Apt-x is a basic these days, aas i have said before, erven my sons mid-range phone has apt-x, apt-HD enabled for goodness sake.
We are paying top dollar for bottom drawer audio functionality!
And where is android 10??!?!?!?
truckcoolCordovan366
I am willing to forego Android 10 until 2020 ==If that means we can get an update with better Bluetooth Codecs.

My Camera woes were fixed with Google Camera port, but I would prefer Bluetooth Codecs supported from Official Razer side.

Between most apps allowing Dark Mode and Nova having Dark Mode customization: I don't need Android 10 to force enable dark mode like on my Pixel.

The higher quality Bluetooth Codecs would be a superb Christmas update*

I personally would have preferred Bluetooth Codecs over Camera optimization in these Razer Phone updates.


AMEN!
Attention everybody!

I just wanted to let everyone know that I checked my Razer Phone 2 for an update and: no sauce.
My device struggled to install this OTA, after downloading and trying to install, device suggests i contact support for Debug info.

Anyone else had issues?

I've gonna try uninstalling Googles camera app to see if that corrects issue before contact support.



Second attempt worked.
YuumeiRei
Is there a full list of changes and issues that were addressed?

RazTaz
are there any new bluetooth codecs added?

None. I am crying out loud (COL).
Userlevel 7
JakeShayler
I'm with three network and it's on contract from three, had the phone about a year now, everytime I check for updates it says it's up to date, I've tried resetting the phone and factory reset but nothing helps.


Three UK haven't given the green light on the update yet. This update is for global variants (non branded) so that's why you're not seeing it yet I'm afraid.
cubeover
None. I am crying out loud (COL).

why i am not suprized. ?
lets put this paper weight back where it belongs to.
parac1oXX
So, I have the update running for little more than a week now. So far absolutely stable and no crashes or any issues for me. BUT - tbh I still keep wondering what people were doing with their phones even before the update. I never had any serious problems/crashes with mine, apart from the known camera hickup, and trust me I am using it a lot.

The BT codec story is a real bummer. Tried all of my 4 Sony Audio devices, which support various stuff from acc - aptx - to ldac (obviously). But as far as developer options show it still keeps using SBC only... Although I'm not sure why it keeps showing the "HD Audio codec: aac" (just fake?) enabled option in the bluetooth connection settings of the respective device.

yep, i have posted this each and every thread about updates on reddit, still only crappy SBC codec
I can say that Apt-X HD works/sounds GREAT on my Razer BT headset... ON ANYTHING THING NOT THE RAZER PHONE 2...

Not to mention that AT&T seems to have pulled the RP2 update so mine is still on 8.1 from April
Come next month due to security update requirements im not going to be able to check work stuff on this POS

EDIT: not to mention I purchased the AT&T edition in the hope to get AT&T WiFi Calling only to find out NOPE, not included either...
Userlevel 7
Update is now rolling out to Three branded devices!
Thank you Razer.

Make Updates Great Again.
Is there a full list of changes and issues that were addressed?
I installed the update. I now how a screen that says "preparing for setup" and at the bottom it says waiting for wifi. Pressed the back button selected my wireless(that the phone was already using for web and email)and it connected and automatically advanced to the screen I described above. I am on a 25gb internet connection and this app is the only thing having an issue. Rebooted several times and its still there, waiting.....all other features and functions are still working
ThirdTemple

I saw that. I meant more detailed descriptions of issues, something like "Fixed camera app Portrait mode crash that required phone reboot" and stuff like that.
Userlevel 7
YuumeiRei
I saw that. I meant more detailed descriptions of issues, something like "Fixed camera app Portrait mode crash that required phone reboot" and stuff like that.


Most of the time just general fixes will be noted instead of exact details.

I do believe this does fix that issue however as the camera has not crashed for me.
Rox598
Most of the time just general fixes will be noted instead of exact details.

I do believe this does fix that issue however as the camera has not crashed for me.


I believe so, mine haven't crashed so far as well :)

I was just curious about what other "big" issues might have been fixed, but it's alright, thanks for replying 🙂
This update also appears to have fixed the major issue of chromium browsers freezing when a video is playing in them, whether it be YouTube or some auto play advertisment. This would freeze in Chrome and Brave browsers, which then required a hard restart of the phone. So far I've not experienced this issue once after the update.
Wondering if this update fixed the major speaker issue with the popping and malfunction during phone rings and alarms. We will see shortly, I guess.

Still no ARcore support which is really a shame since the phone should be fully capable of handling it.
Rox598
Hey everyone!

The MR2 Android Pie update is now rolling out to Global RP2 devices!

This update provides various bug fixes and security updates up until September!

Thank you all for sticking with us while this update was being done and if you have any issues please let me know and i'll help as much as possible.

Good news
After this update my rp2 started to get hairline distortions on the screen after a phone call and display turns black. The phone is still on, it vibrates with led still on and everything (although phone seems to recognize the display as turned off since the led blinks instead of staying on as it should with medium razer chroma effect on) then i have to restart phone to recovery mode for display to turn back on. Then same problem happens for couple of more time as i try the antutu bench lcd test, then suddenly it comes back to normal...

I attach the picture of the phone right before the display goes black and not responding

I got the phone on oct. first this year, didn't experience this issue until today after this update plz help