Here's what it is. Razer proudly claims that the new Razer Phone 2, upgrades to a flagship status, without hindering the community's request to water resistant the phone. And we are glad to announce it is now officially rated IP67. Right. It's in the keynote, pamphlet, official Razer Phone 2 page, Facebook, Instagram, everywhere. You get it.
But the actual fact here is a half baked gimmick, where they took a gamble to over claim, over promise.
Buying into their claims, I washed my phone the other day. Briefly, the phone couldn't charge. Thinking it be be moisture problems around the port, I made sure to not force it, leave it to dry for couple of hours and try again. Didn't work, then the phone went into boot loop, and the screen refuses to light up anymore.
Sent in for diagnosis, in hope for a warranty claim for the charging port maybe??
BUT, they came back and claim the phone is water damaged!!! The SIM Tray is damp, the mother board has water marks.
AND, water damage is not warranty claimable. They insisted that I submerged the phone more than 1 metre for a long period of time. I know what I did. So go figure.
SO my question here is, why advertise water resistance, when the company do not warrant for it.
So for my fellow Razer phone 2 users, keep it away from water. If you look closely to the sim tray, I see minimal effort in keeping water away. This is crap, pure crap.
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