Basilisk v3 Pro mouse falls asleep too quick | Razer Insider
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Question

Basilisk v3 Pro mouse falls asleep too quick

Menorra

My Basilisk v3 Pro falls asleep in a minute of downtime or so. Although it is set to 15 minutes in Synapse 3. It takes too long to wake it up. I might read something with the mouse in my hand not moving it for a minute, it falls asleep and it takes some time to wake it up. Turning off Synapse eliminates this issue. I tried Synapse beta - same issue. This is so much annoying. I need support help. It is definitely Synapse bug.

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2 Replies

Menorra
  • Menorra
  • Author
  • Insider Mini
  • 10 replies
  • March 26, 2024

Upd: issue in wireless 2.4 mode only. Using in wired mode is not a solution for such an expensive wireless device!

bjs169
  • bjs169
  • Insider Mini
  • 1 reply
  • August 9, 2024

Same issue here. Windows 11 23H2. Synapse 3.9.630.62714. Basilisk v3 Pro firmware 2.0.3.0

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