I bought the mouse in the month of August, I have been facing connection issues while I’m Using it and it generally disconnects multiple times. How to solve this issue.
Question
Razer Viper V3 Pro connection issue
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- Razer Support
- 3214 replies
Hello abhijay,
I’m here to help. To isolate the problem, make sure to fully insert the cable into the dongle to ensure that there's a "click" feeling once it is inserted. Please also follow the troubleshooting here to check if the problem happens while using the mouse via wireless or wired. Feel free to PM me with your mouse serial number and proof of purchase so I can validate the warranty and assist you accourdingly. All the best!
*Thread locked to curb conversation to PM.
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