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Question

Synapse 4 instability

  • December 23, 2024
  • 6 replies
  • 92 views

HI. 

I do like the imrpoovement in synapse 4…. But it’s really less stable dans synapspe 3…

It doesn’t run in the background for longue epriode of time, always have to restart the sofware because , of  frequent shut down…

Sometime, it loose all my profiles.. it’s a good that I have the abbit to save my profile on my SSD drive, because, it’s creazy to loose all your profile, the time involve in creathing the short cut, the macro, for all devices and all the sofware you use synapse .. it make no sense that instability..

 

So if someone have any solution, adivice it be will appreciated…

the last version I have of synapse 4 : 1.0.3.0

I do not understant a software that we can not check manually if their is newer update for it !!!!!

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6 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7137 replies
  • December 23, 2024

the last version I have of synapse 4 : 1.0.3.0

Then you have some really old version of it. Try updating it.


  • Author
  • Insider Mini
  • 3 replies
  • December 23, 2024

Thanks FiszPL for your reply….

How can I do that ?

I didn’t found a way to do it manually directly in synapse 4.  Neither on the razor website.

I can install again synapse 4 on top of it (without uninstalling synapse 4)….   if so, i hope i wonth loose all my macro…. I have so many...


FiszPL
Vanguard
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  • VANGUARD
  • 7137 replies
  • December 23, 2024
Cyclefor wrote:

Thanks FiszPL for your reply….

How can I do that ?

I didn’t found a way to do it manually directly in synapse 4.  Neither on the razor website.

I can install again synapse 4 on top of it (without uninstalling synapse 4)….   if so, i hope i wonth loose all my macro…. I have so many...

They'll sync to the cloud, but you can also export them and save it locally, so you won't loose anything.

Uninstall “old” Synapse 4, download the new installer from https://www.razer.com/Synapse-4

 


  • Author
  • Insider Mini
  • 3 replies
  • December 23, 2024

May I ask : what’s your latest version of synapse 4 ?

 

I do have everything save locally .  


FiszPL
Vanguard
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  • VANGUARD
  • 7137 replies
  • December 24, 2024
Cyclefor wrote:

May I ask : what’s your latest version of synapse 4 ?

 

I do have everything save locally .  

 


  • Author
  • Insider Mini
  • 3 replies
  • December 24, 2024

Did the uninstall.  and reinstall…

I have same version….

Still no option for manual update. On the razer support they say: it’s not an option in synapse 4.. Only automatique by default.

 

thanks for you assistance and follow up. it’s appreciated...


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