Where is the support in this forum? | Razer Insider
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Question

Where is the support in this forum?


Dale_Blackburn

Where is the support on this forum? Why i haven’t contacted with any offical razer support employee since yesterday?

 

My mouse is literally dead and i can’t do my work because of it. I want live chat support right now, this is ridiculous!!

 

‘’For other issues, please hit up anyone among @Razer.Caziel @Razer.Speedcr0ss @Razer.GuitarScar @Razer.Xenon. They will be delighted to assist you.’’ 

 

Can someone please read this thread and help me? 

 

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3 Replies

BuckAhRue

I asked a similar question as well, though mine was a little more elaborate:

Why Does This Place Feel Like a B Horror Movie?!

 


Dale_Blackburn

I am returning all my razer products, well two of them which are both faulty products. Horrible headset with a dead mouse… And will never touch any of their products ever again in my whole life. 

 

I don’t deserve this bullshit. 


dekades
  • Community Cowboy
  • 254 replies
  • July 19, 2023

Hey @Dale_Blackburn, I’m sorry that there’s been no help, it sucks. The forums are a slower form of support, but no excuses. Generally, for faster support, the direct lines are better suited. With that said, I’m going to get someone to help you directly. You have every right to be frustrated and angry. Feels bad for us, we gotta do better.


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