Nanoleaf Aurora Integration | Razer Insider

Nanoleaf Aurora Integration


Hi purchased some nanoleaf panels with the impression they would work with razer as nanoleaf have videos showing support and razer have a pairing tool. Once paired with my pc my chroma devices freeze and dont change colour and the panels dont react at all! Anyone had any luck getting this working thanks.

This topic has been closed for comments

61 Replies

What I've found is if my rhythm module is in, game sync won't work at all, synapse sync will when not in game. If I reboot and start with the module out and keep it out, synapse and game sync work. Put the module back in or send a command from my phone, and there's no way to get it to work again until another reboot. Pair that with the very dim lighting (same brightness issue seems to happen with Hue too, UGH) and I'm not sure this can even constitute "working". Still feeling scammed by over promised marketing.
I think I got it working, for now, we'll see how it is after my next reboot, only took 4 to get it working. Have to agree it is super buggy. Why is the brightness so muted at "100%" though? 100% according to Razer is like 50% of the actual brightness...
OMG after waiting so long and so much finger pointing between the two this was a rollercoaster to catch up on. I ripped the rhythm module off the wall only for it to work with it in there with the new module anyway haha. That being said, I can get the Synapse effects to work, but while my keyboard streaks in yellow or blue when mercy is healing or boosting in Overwatch, my panels remain frozen on whatever the synapse color was when I got into game. Once I fully exit overwatch, the panels reset and go back to mimicking my Synapse effects. How do I get it to work with the game effects? Any ideas or any additional struggles on this @VizardXY ?
Anyone having issues with nanoleaf turning off after closing overwatch? I've selected it to be controled only while playing games but it stays off once the game is closed. I gotta go back into the app on the phone to select the theme I want. BUT! once i do that, it will not work with overwatch again and crashes nanoleaf. I go back into synapse and it says its controlled by another device (my phone). Then game intergration won't work until I enable light panels and reboot...

The whole thing is quite buggy.
So I tried it out and immediately ran into a problem. It won't let you add more than 1 set of panels. I have 2 sets but have them synced with Apple Home. When I try to pair with Razer Synapse, it only identifies 1 set and won't let you add another.
YOU GUYS!

There's an official module within Synapse for the nanoleaf now!!!!

Go update Synapse!
So yesterday, 11/08, the Chroma Visualiser was working perfectly with my Nanoleaf panels.
Tonight, the Nanoleaf stopped lighting up with visualiser.
In my Nanoleaf App, the mode changed to say "Dynamic", indicating that something has changed.

The only thing I can think of that changed is a Windows 10 update.

Anyone else having this issue?

Userlevel 6
techalleyNeonCarrot545
This is an issue with Razer on their side as their software is communicating all of the information to make this work. We just provide the lights, any communication between Razer Chroma and our lights falls on them. We have asked Razer about a possible solution but they have not yet been able to offer one.

We do apologize about this but be aware that we have sent out firmware updates to resolve this but it's not hardware related, it's purely software related on Razer's side communicating with our panels forcing you to remove the Rhythm module."


techalleyNeonCarrot545
Shortly after my last post my Aurora panels were updated to firmware version 3.1.2. I fired up the pairing tool again, it immediately found my panels, and I'm pleased to say my chroma effects are working fine WITH the rhythm module plugged in.

¯\\_(ツ)_/¯
Shortly after my last post my Aurora panels were updated to firmware version 3.1.2. I fired up the pairing tool again, it immediately found my panels, and I'm pleased to say my chroma effects are working fine WITH the rhythm module plugged in.
For anyone curious, I got the nanoleaf to work using Synapse 3. I unplugged the rhythm module, opened the pairing tool and synapse as administrator and repaired the nanoleaf. After restarting the computer it seems to work with Apex Legends.

On a side note, I also have hue lights and I'm finding that the hue lights sync with in-game events fine, but the nanoleaf effects are delayed. Anyone else experience something similar?
Just curious, what version of Synapse did you guys use to get it working? @VizardXY @FakeHell
FYI, I reached out to Nanoleaf support asking them for an update on this issue. It looks like they are back to pointing fingers at each other.

Here's what I received:

"Hello <me>
thanks for reaching out to us.
unfortunately in this matter we have spoken to Razer and even though we have released firmware updates, a low percentage of users have to remove their Rhythm module to work it with Razer's software.

This is an issue with Razer on their side as their software is communicating all of the information to make this work. We just provide the lights, any communication between Razer Chroma and our lights falls on them. We have asked Razer about a possible solution but they have not yet been able to offer one.

We do apologize about this but be aware that we have sent out firmware updates to resolve this but it's not hardware related, it's purely software related on Razer's side communicating with our panels forcing you to remove the Rhythm module."
Userlevel 6
@dailyLightCyanDIAMOND343 This looks like the issue with older versions of Mystic Light. I would recommend using a newer version (if your devices support it), which allows it to be controlled from Synapse.

If your hardware is limited to an older version of Mystic light, please look at this thread to see how to mitigate that issue while still being able to keep mystic light software.
Nice! Glad you got it figured out.
F*** dude this finallyy working ! MSI Mystic light was destroying my chroma SDK app, i just remove it and ... TADAAAA pairing works and Nano sync with OW, thx dude !
It doesn't live within synapse. It's completely seperate from that. Go back to one of the previous pages and follow my steps I laid out.
Did it already, do i have something special on razer synapse ? cause i can't see anything wich look like Nanoleaf ?
All I can say is redo and recheck everything.
As i Said, no, when i saw this topic i unplugged it. Before, all my chroma app were broke, like when i launched OW nothing happened, now it works, but not on my nanoleaf, the thing i dont really understand is that everything looking fine, nano are paired, just nothing on razer synapse
Do you have a rhythm module plugged in?
MMMM, I did everything, delete registrery key, unistall, install, the chroma works fine on every other things (keyborad, mouse, HDK), Nanoleaf paired well, but nothing happen when i launch chroma app. Dont really understand what is going wrong here, someone have an idea ? something that i dont understant ? (I remove rythm modul)
Awesome! Thank you!
Userlevel 6
Glad that the workaround enabled your panels to work with Chroma again.

Keep a look out for a firmware update from Nanoleaf which will address this issue once and for all, which will allow you to connect your Rhythm module while retaining Chroma SDK compatibility. (I did not get an ETA from Nanoleaf)
SurNoah
Hey,

This still isn't working for me, I have synapse running, unplugged the rhythm panel, but when i try to pair my aurora doesn't come up. It says discovery complete select aurora but none appear, my lights are on. Can anyone help?


I would start by deleteing and redownloading the pairing program. Make sure you also delete the registery key under:

HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432NODE

Called Nanoleaf.

Then try repairing. Make sure your nanoleaf is showing up in the Nanoleaf app on your phone and is functioning fine. And don't forget to put the nanoleaf in pairing mode (hold the power button until the light starts blinking) at the same time as clicking pair in the pairing tool.

Good luck!
Hey,

This still isn't working for me, I have synapse running, unplugged the rhythm panel, but when i try to pair my aurora doesn't come up. It says discovery complete select aurora but none appear, my lights are on. Can anyone help?