Nanoleaf Aurora Integration
Hi purchased some nanoleaf panels with the impression they would work with razer as nanoleaf have videos showing support and razer have a pairing tool. Once paired with my pc my chroma devices freeze and dont change colour and the panels dont react at all! Anyone had any luck getting this working thanks.
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techalleyNeonCarrot545
Wow! I'm glad we've identified the source of the issue. I just hope that Razer will update Synapse so it can function with the Rythm module plugged in. It seems ridiculous to have to manually remove / plug in the module depending on what I'm trying to do.
Yes!
Also, I would love if Razer could integrate Nanoleaf into Synapse the same way they've integrated Philips Hue lights and Thermaltake RGB Plus hardware. So that it shows up in the Chroma Configurator to be positioned in your enviorment.
That would be lovely.
Wow! I'm glad we've identified the source of the issue. I just hope that Razer will update Synapse so it can function with the Rythm module plugged in. It seems ridiculous to have to manually remove / plug in the module depending on what I'm trying to do.
Yep, that's it. Working just fine in Overwatch for me now.....
Of man that is infuriating. I've had an open ticket with the dev team since late October early November.....
WAY TO GO.
So to anyone reading, the fix is to literally unplug the rhythm module from your panels and it will work with Chroma again.
Of man that is infuriating. I've had an open ticket with the dev team since late October early November.....
WAY TO GO.
So to anyone reading, the fix is to literally unplug the rhythm module from your panels and it will work with Chroma again.
Userlevel 3
benxtan
I just removed the Rhythm add-on and IT WORKS!!!!
Case closed! So happy now. I hope this works for all the rest of you guys!
OMG! IT'S WORK FOR ME ALSO!
I tried on overwatch and it's work perfectly! Thx so much!
I hope this solution can help all of you guys who facing the same problem!
benxtan
I just removed the Rhythm add-on and IT WORKS!!!!
Case closed! So happy now. I hope this works for all the rest of you guys!
You gatta be kidding me. So just having the Rhythm module plugged into the panels is what is killing the pairing tool??
That's so silly.
I'll test this out later today.
I should have added that I had my panels syncing with chroma in the past. I speciffically had the music visualizer program working with a set and they worked just fine.
Hopefully you found the issue, and hopefully razer can put out an update to simply ignore the rhythm module if it's plugged in.
I just removed the Rhythm add-on and IT WORKS!!!!
Case closed! So happy now. I hope this works for all the rest of you guys!
Case closed! So happy now. I hope this works for all the rest of you guys!
RazerThe_Fiend
This just caught my attention.
Nanoleaf Rhythm panels are NOT supported with Chroma SDK. If you have Aurora or Canvas panels and still experiencing any crash-bugs, please feel free to report back in this thread. We made some improvements for those products in January, so they shouldn't be causing troubles any more.
So, do you mean that if I remove the Rhythm panel, my panels will work with Chroma?
Will try soon and report back. Cheers!
In that video... it looks like its saying that Nanoleaf Aurora with Rhythm syncs with game SOUNDS, rather than actual Chroma integration. i.e. its not going to change colours to match the loot box you've opened, rather just random colours based on sound.
RazerThe_Fiend
This just caught my attention.
Nanoleaf Rhythm panels are NOT supported with Chroma SDK. If you have Aurora or Canvas panels and still experiencing any crash-bugs, please feel free to report back in this thread. We made some improvements for those products in January, so they shouldn't be causing troubles any more.
I think you are confused about Nanoleaf product offerings. There are only two light panel products. Aurora are the triangle panels and Canvas are the square panels. Rhythm is just a small add on that connects to a single Aurora panel to add music interaction abilities. Without the Rhythm module, the panels are the same just without music reaction abilities. The Canvas panels have Rhythm music reaction abilities built into the main controller and do not need the little Rhythm add on to react to music.
Nanoleaf Aurora base pack - https://www.amazon.com/Nanoleaf-Aurora-NL22-0003TW-9PK-Panels-Smarter/dp/B01LX2SMF9
Nanoleaf Aurora rhythm edition (simply includes the rhythm module) - https://www.amazon.com/Nanoleaf-Rhythm-Smarter-Kit-NL28-2003TW-9PK/dp/B079FZGZS4/ref=pd_bxgy_60_3/147-9583550-2944320?_encoding=UTF8&pd_rd_i=B079FZGZS4&pd_rd_r=8db22a02-57a3-11e9-a348-93f87c6825b6&pd_rd_w=pfieo&pd_rd_wg=zJGwv&pf_rd_p=a2006322-0bc0-4db9-a08e-d168c18ce6f0&pf_rd_r=30ZQ65BMRKGPXHCSWKW6&psc=1&refRID=30ZQ65BMRKGPXHCSWKW6
Nanoleaf Rhythm standalone unit - https://www.amazon.com/Nanoleaf-Aurora-Rhythm-Module-NL28-20XXTW-ACC/dp/B0753TC96M/ref=sr_1_7?crid=2UULZWHRSVILO&keywords=nanoleaf+rhythm+edition&qid=1554469552&s=hi&sprefix=nanoleaf+%2Ctools%2C419&sr=1-7
Nanoleaf Canvas pack - https://www.amazon.com/Nanoleaf-Canvas-Smarter-Kit/dp/B07LC23SVM/ref=sr_1_2?keywords=nanoleaf+canvas&qid=1554469651&s=hi&sr=1-2
Additionally, the photo on Nanoleafs website clearly shows the original Nanloeaf Aurora (Triangle panels) working with Chroma: https://nanoleaf.me/en/consumer-led-lighting/products/smarter-series/nanoleaf-cloud/gamer-integration/
And for even more proof, you can see that this highlight video posted by the official Nanoleaf YouTube account a year ago clearly shows the Rhythm module plugged into the Aurora panels working with Chroma:
These are Nanoleaf and Razer marketing materials that are out on the internet right now, and have been there for over a year. Ad yet the software has been broken for a very long time.
Userlevel 6
- Staff
- 185 replies
-
5 April 2019
This just caught my attention.
Nanoleaf Rhythm panels are NOT supported with Chroma SDK. If you have Aurora or Canvas panels and still experiencing any crash-bugs, please feel free to report back in this thread. We made some improvements for those products in January, so they shouldn't be causing troubles any more.
Nanoleaf Rhythm panels are NOT supported with Chroma SDK. If you have Aurora or Canvas panels and still experiencing any crash-bugs, please feel free to report back in this thread. We made some improvements for those products in January, so they shouldn't be causing troubles any more.
Here are the most recent replies I got.
From Razer:
"Thank you for responding and for the information.
It was never tested before. So, it may or may not work. We still have no information on the matter.
Hoping for your kind and quick response."
From Nanoleaf:
"Since we have not programmed the integration ourselves we have no transparency on what happens after Razer Chrome detects our panels. To our end, we just provided the panels as the base, how the software works and reacts with out panels is on Razer's side.
I am sorry to hear Razer is unable to provide any further answers to you but on our end we cannot offer anything else to this matter."
Considering the Philips Hue (i.e. third party lights) works with Chroma, Nanoleaf should work as well. There must be a bug somewhere on either side, and it seems neither are willing to fix the issue
From Razer:
"Thank you for responding and for the information.
It was never tested before. So, it may or may not work. We still have no information on the matter.
Hoping for your kind and quick response."
From Nanoleaf:
"Since we have not programmed the integration ourselves we have no transparency on what happens after Razer Chrome detects our panels. To our end, we just provided the panels as the base, how the software works and reacts with out panels is on Razer's side.
I am sorry to hear Razer is unable to provide any further answers to you but on our end we cannot offer anything else to this matter."
Considering the Philips Hue (i.e. third party lights) works with Chroma, Nanoleaf should work as well. There must be a bug somewhere on either side, and it seems neither are willing to fix the issue
I received this email a few days ago.
"Hello Jon,
Thank you for patiently waiting for our email and we apologize for the delay.
With the information that you have provided, and after carefully attempting to reproduce your issue, our Development Team has encountered the same issue on their end. Our team is working on a fix along with the Nanoleaf Team for this particular issue. We don’t have a definite time frame when it will be released since we'll need to collaborate with the Nanoleaf Team on the case. Rest assured, once our Development Team is able to fix the issue, it will be released via update on Synapse.
Thank you for cooperating with us and please feel free to keep us posted.
All the best,
Razer Level 2 Support"
So hopefully they are finally able to start fixing integration between chroma and Nanoleaf. I submitted this support ticket in November before Thanksgiving...
"Hello Jon,
Thank you for patiently waiting for our email and we apologize for the delay.
With the information that you have provided, and after carefully attempting to reproduce your issue, our Development Team has encountered the same issue on their end. Our team is working on a fix along with the Nanoleaf Team for this particular issue. We don’t have a definite time frame when it will be released since we'll need to collaborate with the Nanoleaf Team on the case. Rest assured, once our Development Team is able to fix the issue, it will be released via update on Synapse.
Thank you for cooperating with us and please feel free to keep us posted.
All the best,
Razer Level 2 Support"
So hopefully they are finally able to start fixing integration between chroma and Nanoleaf. I submitted this support ticket in November before Thanksgiving...
Finally, after many hours, I managed to get "Razer Chrome SDK Service" to stop crashing on my PC.
Setup:
At this point, I think I've give up on getting the Nanoleaf to work with Chroma.
But if you at least want your Razer hardware to work with Chroma, the final thing I had to do was delete this registry entry:
HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Razer Chroma SDK\\Devices\\SmartLighting\\Nanoleaf
You might have to delete HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Nanoleaf\\AuroraDevices also just for good measure.
Setup:
- Windows 10
- Nanoleaf
- A bunch of Razer hardware
- Apex Legends
- And if you have run NanoleafPairingTool.exe already
At this point, I think I've give up on getting the Nanoleaf to work with Chroma.
But if you at least want your Razer hardware to work with Chroma, the final thing I had to do was delete this registry entry:
HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Razer Chroma SDK\\Devices\\SmartLighting\\Nanoleaf
You might have to delete HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Nanoleaf\\AuroraDevices also just for good measure.
Userlevel 3
NimaZ
@ahlin941 That's because the integration is broken and has never worked. Despite advertising the integration on the Razer website TO THIS DAY, if you reach out to support they'll tell you that Nanoleaf "isn't supported".
This is blatantly false advertising.
Shi...
The worse thing is, it's crash all the chroma app. Which means all chroma supported game do not lighting up my razer product anymore...
Fortunately, I find a simple way to make the razer product work again without format the pc. But the nanoleaf just wouldn't sync up, I give up lol.
@ahlin941 That's because the integration is broken and has never worked. Despite advertising the integration on the Razer website TO THIS DAY, if you reach out to support they'll tell you that Nanoleaf "isn't supported".
This is blatantly false advertising.
This is blatantly false advertising.
Userlevel 3
I got a lot of razer product. And I just bought the nanoleaf yesterday.
The pairing tool can pair my nanoleaf. But it doesn't sync up the lighting effect with any game.....
The pairing tool can pair my nanoleaf. But it doesn't sync up the lighting effect with any game.....
The only reason I installed Razer software at all was for this. I was about to buy a ton of Chroma hardware, mouse, keyboard, headphones, everything. Now, I'm going to uninstall it all because there's no reason to invest more when one of the core integratons(Nanoleaf) doesn't work.
I have been in constant contact with Nanoleaf and Razer. The only problem is my contact at Razer who I was working with stopped responding to me in November. I've sent him 2 emails since then, and I've contacted General chat support with my case number.
Nanoleaf support:
"
Hi Jon,
Sorry for the delayed response. I do apologize for any frustration this may have caused. While I do understand your position, unfortunately, Razer is who built the integration. We are continuing to work with Razer to further investigate this issue, and are pushing to attempt to resolve this as best as we can. However, at the moment there have been no concrete advancements made. Once we are advised of a solution, rest assured that we will be implementing the best course of action for the customers that have been inconvenienced. That said, I would suggest that you continue to force the issue with Razer. This will ensure that you are kept in the loop as far as any new developments may go. I do apologize for any inconvenience you may encounter while we are attempting to resolve this. I can say with the utmost confidence that we are as eager to resolve this, as you are to have this resolved.
Regards,
Jeremy Grant"
Nanoleaf support:
"
Hi Jon,
Sorry for the delayed response. I do apologize for any frustration this may have caused. While I do understand your position, unfortunately, Razer is who built the integration. We are continuing to work with Razer to further investigate this issue, and are pushing to attempt to resolve this as best as we can. However, at the moment there have been no concrete advancements made. Once we are advised of a solution, rest assured that we will be implementing the best course of action for the customers that have been inconvenienced. That said, I would suggest that you continue to force the issue with Razer. This will ensure that you are kept in the loop as far as any new developments may go. I do apologize for any inconvenience you may encounter while we are attempting to resolve this. I can say with the utmost confidence that we are as eager to resolve this, as you are to have this resolved.
Regards,
Jeremy Grant"
I spent a lot of money on 24 Nanoleaf panels and was so excited to use them. I thought they weren't working because I didn't have a Chroma device for them to sync with so I got a Tartarus V2 as I love my original one. It was trash and the bindings froze every single game, returned it. Then I got a HDK to pimp out my tower a bit. Seemed to show up fine as a chroma device but it still wasn't working so I also got a keyboard despite having a perfectly fine working Logitech one. Keyboard plus HDK and still the panels weren't working. Worse yet the chroma devices weren't reacting in game as advertised.
Searched the internet high and low, hours of chat support, still nothing. Finally sent in logs today and had them escalate. At about 14 hours this week alone trying to get it to work. On my own I've found the issue with the SDK service constantly crashing, restart it only for it to crash again. It was only about 30 min before I found this thread that I narrowed it down to the Nanoleaf utility as well. I'm not sure but believe these two things have to be related. I also am baffled as to why I have to unplug my HDK every time I reboot to get my PC to boot correctly, otherwise it simply boots in a loop.
Has anyone figured anything out here since discussion halted a little over a month ago? Any ideas on the separate HDK boot issue? Did I get bamboozled into buying over $300 in Nanoleaf products and over $100 in razer products only for none of it to work as advertised? I'm so frustrated by the whole thing.
P.S. It appears regular Chroma functionality works as long as the nanoleaf panels are unchecked (disabled) under the "Devices" tab in the pairing tool.
Searched the internet high and low, hours of chat support, still nothing. Finally sent in logs today and had them escalate. At about 14 hours this week alone trying to get it to work. On my own I've found the issue with the SDK service constantly crashing, restart it only for it to crash again. It was only about 30 min before I found this thread that I narrowed it down to the Nanoleaf utility as well. I'm not sure but believe these two things have to be related. I also am baffled as to why I have to unplug my HDK every time I reboot to get my PC to boot correctly, otherwise it simply boots in a loop.
Has anyone figured anything out here since discussion halted a little over a month ago? Any ideas on the separate HDK boot issue? Did I get bamboozled into buying over $300 in Nanoleaf products and over $100 in razer products only for none of it to work as advertised? I'm so frustrated by the whole thing.
P.S. It appears regular Chroma functionality works as long as the nanoleaf panels are unchecked (disabled) under the "Devices" tab in the pairing tool.
I've begun suspecting that the Nanoleaf Pairing Tool doesn't support Synapse 3. I really hope they address this soon.
A
My panels have shown up in the tool, After numerous support chats and issues the issue now seems to be that my hardware doesn't work with Synapse 3 and as more hardware comes out support will be dead in the water until they implement support for Synapse 3.
So it is actually really easy to manually pair the Nanoleaf in the tool. You can edit the Reg key in here:
HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432NODE > Nanoleaf > AuroraDevices
Here are the instructions I received from Nanoleaf support a while back:
Can you please follow the steps below in order to successfully sync with Razor and let me know where in the setup process you get stuck?
1) Begin by determining the IP address and the ID of the Controller on your local network. You can do this by checking on your router (it will show up as IEEE Registration Authority with the MAC Address beginning with 00:55:DA) or using a tool like SSDP or Bonjour browser on your phone should assist with this (Android: https://play.google.com/store/apps/details?id=com.melloware.zeroconf&hl=en_CA or iOS: https://itunes.apple.com/us/app/discovery-dns-sd-browser/id305441017?mt=8 - see attached image)
2) From there you will need to obtain an http service like postman: https://www.getpostman.com/ in order to obtain the Light Panels authentication key.
a) In Postman: enter the following (but don't press send yet)
<IP_address_of_Light_panels>:16021/api/v1/new
b) Hold the power button of the controller for 5-7 seconds until the LED starts flashing in a pattern
c) Then select Send and the authentication token will be generated appearing like this:
{"auth_token" : "xxxxxxxxxxxxxxxxxxxxx ... xxx"}
3) Now you'll need to register the device in your Window's registry.
a) Run the command 'regedit' which will open up the Windows registry.
b) Navigate through the following folders: HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432Node
c) In the WOW6432Node folder create a new folder (called a key in this view) called Nanoleaf
d) In that key create a new key called AuroraDevices
e) Create key within AuroraDevices named the ID of the Light Panels (as found in the discovery browser - see attached screenshot)
f) Within this folder you will need to create 4 string files:
1) authToken - which has the value of the Token you obtained in step 2
2) enabled - which has the value of True
3) ip - which has the value of the IP address of the Light Panels (ex: http://192.168.1.23:16021 - be sure to have the port 16021 specified and the http:// in front!)
4) name - which is the value of the name - in the screenshot this is Light Panels 50:22:8c
Then when you open the tool, you should see your panels.
HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432NODE > Nanoleaf > AuroraDevices
Here are the instructions I received from Nanoleaf support a while back:
Can you please follow the steps below in order to successfully sync with Razor and let me know where in the setup process you get stuck?
1) Begin by determining the IP address and the ID of the Controller on your local network. You can do this by checking on your router (it will show up as IEEE Registration Authority with the MAC Address beginning with 00:55:DA) or using a tool like SSDP or Bonjour browser on your phone should assist with this (Android: https://play.google.com/store/apps/details?id=com.melloware.zeroconf&hl=en_CA or iOS: https://itunes.apple.com/us/app/discovery-dns-sd-browser/id305441017?mt=8 - see attached image)
2) From there you will need to obtain an http service like postman: https://www.getpostman.com/ in order to obtain the Light Panels authentication key.
a) In Postman: enter the following (but don't press send yet)
<IP_address_of_Light_panels>:16021/api/v1/new
b) Hold the power button of the controller for 5-7 seconds until the LED starts flashing in a pattern
c) Then select Send and the authentication token will be generated appearing like this:
{"auth_token" : "xxxxxxxxxxxxxxxxxxxxx ... xxx"}
3) Now you'll need to register the device in your Window's registry.
a) Run the command 'regedit' which will open up the Windows registry.
b) Navigate through the following folders: HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432Node
c) In the WOW6432Node folder create a new folder (called a key in this view) called Nanoleaf
d) In that key create a new key called AuroraDevices
e) Create key within AuroraDevices named the ID of the Light Panels (as found in the discovery browser - see attached screenshot)
f) Within this folder you will need to create 4 string files:
1) authToken - which has the value of the Token you obtained in step 2
2) enabled - which has the value of True
3) ip - which has the value of the IP address of the Light Panels (ex: http://192.168.1.23:16021 - be sure to have the port 16021 specified and the http:// in front!)
4) name - which is the value of the name - in the screenshot this is Light Panels 50:22:8c
Then when you open the tool, you should see your panels.
A
This is the link I was provided by support to collect the logs from Synapse.
http://dl.razerzone.com/drivers/Synapse3/win/LogCollector/Razer_Log_Collector_V1.6.0.zip
I'm starting to wonder if it would be easier to make some IFTTT applet that could simply pair the chroma profile to a premade scene in Nanloeaf. Not sure how simple or seamless that would be but I'm kind of concerned about where the communication is between these two companies.
Nanoleaf has told me Razer built the integration, and Razer has stated that Nanoleaf is the one that made the tool. While both are technically true there is some kind of disconnect here and it really shouldn't be this difficult. To be fair Razer just reached out to me and informed they that they have created a feature request for Nanoleaf integration with Synapse 3. I have no idea what that entails, and what a timeline for such a feature would be, but its a start I guess.
http://dl.razerzone.com/drivers/Synapse3/win/LogCollector/Razer_Log_Collector_V1.6.0.zip
I'm starting to wonder if it would be easier to make some IFTTT applet that could simply pair the chroma profile to a premade scene in Nanloeaf. Not sure how simple or seamless that would be but I'm kind of concerned about where the communication is between these two companies.
Nanoleaf has told me Razer built the integration, and Razer has stated that Nanoleaf is the one that made the tool. While both are technically true there is some kind of disconnect here and it really shouldn't be this difficult. To be fair Razer just reached out to me and informed they that they have created a feature request for Nanoleaf integration with Synapse 3. I have no idea what that entails, and what a timeline for such a feature would be, but its a start I guess.
Can you tell me where this log file lives once it is created? I searched my C drive and couldn't find it. Maybe I never had one generated?
A
So just an update for everyone, I just got off of a support chat.
I was first told via email to use Synapse 2 via email, which still will not recognize the keypad.
Support chat was unable to help me get the keypad recognized by Synapse 2 and said to leave it running and try Synapse 3.
Synapse 3 is working and chroma effects are working fine so far, but the lights still won't sync so they took some logs. I started digging into the logs as well and in the RzSDKService.log file I was able to find this:
[2018-11-28 19:45][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 19:45][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 19:46][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 19:51][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 20:07][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:08][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:08][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:09][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:09][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:09][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:10][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:10][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:36][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:37][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
This is despite the pairing tool stating the lights are paired and enabled.
I was first told via email to use Synapse 2 via email, which still will not recognize the keypad.
Support chat was unable to help me get the keypad recognized by Synapse 2 and said to leave it running and try Synapse 3.
Synapse 3 is working and chroma effects are working fine so far, but the lights still won't sync so they took some logs. I started digging into the logs as well and in the RzSDKService.log file I was able to find this:
[2018-11-28 19:45][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 19:45][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 19:46][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 19:51][Info]Load Nanoleaf (Triggered by param Enabled = 1) (Configured by Nanoleaf pairing tool)
[2018-11-28 20:07][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:08][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:08][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:09][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:09][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:09][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:10][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:10][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:36][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
[2018-11-28 20:37][Error]ParsePanelLayout returns exception (Invalid IP / Network Error / Device not found)
This is despite the pairing tool stating the lights are paired and enabled.
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