razer cortex problem plz help | Razer Insider

razer cortex problem plz help

  • 16 November 2021
  • 2 replies

i recently changed my resolution on fortnite from the booster prime section on the razer cortex program. i wanted to play streched and changed my resolution to 1680 1050(16:10) and now i cant go back to my native settings. whenever i start the game it stays the same with the streched res and 80 3d resolution. i tried everything but couldnt find any information about this.
plz help just want to have a good experience on fortnite

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2 Replies

Hey there!

Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I will be happy to assist you with your issue.

Here I would like you to know that we have received your feedback, and will update you once we get any reply from our engineering team.

Thank you for your patience.

Hey there!

Could you please try to change your resolution from the game setting? Please check the images attached.

If it still does not work, please check whether the DLSS is on, if yes, please disable this feature and try to change your resolution again.

Please feel free to let us know if you need further assistance.