so typically I use Xbox chat for gaming with my son and friends as an all around live chat source; however, about a week ago, they suddenly started NOT being able to hear me. As a worked through different issues, I have narrowed it down to this.I start the computer wait for everything to spin up, so approx 3 min hit the windows + G button to enter xbox chat. Either way this works the same user invites me to their chat I invite a user to my chat while the chat box is open, after a couple of seconds, chat is normal IMPORTANT - click anywhere on PC, Xbox chat goes to the background… they can’t hear me, but I can hear them.I can’t tell if its an xbox chat problem that I’m having, I have gone through all the resources I can on that side, so now I’m wondering if its a Razor specific problem. IE as long as a hit windows + G they can hear me, but if in the middle of a game, that’s a bit of a stretch when I’m normally running open mic in our group and not push to talk. I have tried this al
Need to unplug and replug the usb dongle when starting Windows for Kraken v3 Pro to connect. Every day. On a $200 headset.Tried all the USB, USB2 and USB3 ports on the machine. It does always the same.The pairing utility works but it doesn’t fix the problem. The next boot it goes back to the same problem. This level of incompetence on a product of this price tag is infuriating. 🤦🏻
So I just bought a new PC and now I tried to setup my Tiamat 7.1 v2 again. I know that it worked on my old PC after some tweaks but I don't recall them exactly. My Problem: When I play the test sounds from Realtek Audio Console I can hear them nice and clear coming from the different channels. But when I actually play some music I only get sound from the front speakers. I tried that by playing with the volume of the different channels on the control unit. This is kind of my last hope. I hope someone can help me with this. Ps: I use the onboard sound card and not a dedicated one. But I read the manual of mine and it clearly says it supports 7.1
It’s brand new. It works. It says firmware update is required. I download the software, select the headset, plug in the wireless dongle, plug the headset directly into the PC via USB. The update button never becomes enabled to be clickable. I’ve tried multiple cables to make sure it wasn’t the cable. The one in the box charges the headset just fine and should work. Any ideas? It keeps harassing me to update firmware but I can’t! Any ideas or do I need to do some formal support?
I recently discovered the firmware updater section on Razer's website. Upon checking Razer Synapse, I noticed that my Deathadder is currently running version 18.104.22.168 or a similar version, while the firmware updater section offers version 1.0.1. I attempted to use the firmware updater, but unfortunately, it failed to recognize my connected device. I tried reinstalling Synapse and reconnecting the mouse, but these attempts did not resolve the issue.
Hi, new here, just started using razer products, I just bought a razer barracuda X headset, with wireless and bluetooth support. I'm using it for PC with the wireless dongle. All is well, but when I turn on my pc or restart windows and power up the headset, it just won't connect, tries the wireless and then the bluetooth pairing. The only thing I need to do is just unplug and replug the dongle; it's not that much of a deal, but is this supose to happen do I need a driver or software for fixing this? My windows version si 10 19045.2364 build. Does anyone have a solution for this, would be much appreciated! Thank you and have a good day!
Hello,Recently some keys (random) are double typing, which is very frustrating.I already did a firmware update, reset my keyboard to the default settings, check Windows keyboard settings, cleaned the keyboard.Nothing seems to work.Is there any solution to fix this? Thank you in advance.
Device Razer Blackshark V2 (USB).Equalizer, THX spatial audio, microphone setting, in short any sound setting in razer synapse is not working.After November thx driver update, any changes in the app are not applied to the audio signal.Sound and microphone quality is very bad.I think main problem is with sound card drivers. All these sound drivers are microsoft driver (not razer driver)There is no razer driver here. I can not select razer driver also. I tried removing everything and reinstalling etc. Nothing works.Same problem exist on many people in different topics. There is a subject in Reddit alsoLast Razer Synapse Update 20231208
Recently I bought Razer Blackshark V2 Pro (2023) - White Edition but Synapse does not recognize it and I am unable to use 7.1 and other settings. When I open Synapse, razer central shows me a new update like below. But when I click update, it fails Here is what I tried ;Repair SynapseModify SynapseUninstall, Install Synapse 3.0 (Used clear re-installation guide - https://mysupport.razer.com/app/answers/detail/a_id/1708 )Try to update from Razer central,Add an exception to firewall,Disabling firewall (I dont have any antivirus program)Update Windows,Run as an AdministratorInstall DOT.net frameworkClosing background razer programsRemoving devices from Device Manager (Including HID ones)Installing previous Synapse versions Tried every USB slot in the PC, even Base Station V2’s USB slots also.I also tried to download Cortex and install the Synapse from there. But everything failed. Headphone works normally, there is no sound issue etc. but synapse does not detects it. I hope you guys giv
My Razer Nommo was working fine. Then I switchee the sound OFF. When I turned it ON… no sound. What are the tests that I can do if the equipment is not working? Or if it is just a silly mistake?I have done the basic windows troubleshoot but it said that it could not detect any problem...
I used to own a Razer keyboard up until I sold it recently. One of the things I realized after switching to a non-Razer keyboard is that I can't set any more hotkeys for the global shortcuts. Regular hotkeys can still be set using other software. But for hotkeys specific to Razer such as Chroma profile switching or device profiles - tough luck.I still have a Razer mouse and switching profiles for it is a little inconvenient having to open that little system tray menu over simply having a hotkey for it. What do you guys think of this limitation? Does anybody know a way around it?
I have encountered a peculiar issue:the Nommo Pro wakes my PC from sleep mode, as soon as I turn off the speakers. Despite the 'Allow this device to wake the computer' option in Windows 11 not being selected and there being no wake-up timers set, the PC still wakes up. This occurs regardless of the USB port the speaker is plugged into.As a matter of fact, turning off the Nommo Pro has the same effect on waking up the PC as if I had used mouse or keyboard. Has anyone else experienced this issue? Do you have any ideas or suggestions?" Thank you for your help.
I have a razor 15 base model and when I go to put my laptop into gaming mode, I am unable to because synapse is telling me that the laptop is receiving inadequate power which is stunting my performance. I have no every changed charging adapters and my laptop came with a 180W adapter. I also checked my battery life and it is at 96 percent, and have noticed zero swelling. I was wondering what I can do to fix this inorder to get the maximum performance out of my laptop.
Hello,So my Headset seems to have extremly bad battery life. normal googleing says. 11 hours with the RGB lighting and HyperSense on and 44 hours while both are off But i can have it charged 100% and having Haptic intensity on low with bass boost on 100% within maybe 1 hour the battery is nearly dead. no lighting is on. plus synapse seems broken. battery can show nearly full. But i plug the headset it and a notification pops up saying headset at low power. headset is on latest firmware aswell.
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