2- authenticaton | Razer Insider
Question

2- authenticaton

C

Hello, my name is Thanh, can you reset my 2- authenticator, i deleted app authenticator on my phone and lost authenticator code.thanks a lot 

2 Replies

xCryptik
Rank
Userlevel 7

Hello, my name is Thanh, can you reset my 2- authenticator, i deleted app authenticator on my phone and lost authenticator code.thanks a lot 

You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
Razer.Zionzedd
Userlevel 7

Hi congthanh45, 

 

If you still need help with recovering your account, PM me your Razer ID/Email so I can check our options. Thank you!

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