2- step AUTHENTICATION | Razer Insider

2- step AUTHENTICATION

  • 10 October 2021
  • 1 reply
  • 14 views

hello
I cant seem to find my backup codes anywhere, and i have change my phone number.
To change my phone number in my profile i`ll get a txt message on my old number with the 2-step code on.
If this make any sense, all help is appreciated

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What happens if I lose my 2-Step Authentication device?
You can try any of the following methods:


  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.

If you still have access to your primary and recovery email, you can contact Razer Support to get help on recovering your account.



blah sorry, to quick asking here instead of support :P
i talk to the support and they fixed it 🙂 cheers