7.1 surround sound app not working | Razer Insider
Question

7.1 surround sound app not working

T
Userlevel 2

I can't activate my surround sound because the app for it fails to start. Nothing happens when I click on it.
I am logged in the Razer engine app, I can see my acount, and when I click on it, it just sends me to my account on the web.

 

19 Replies

N

mine starts but im permanently logged out and when i try to sign it it works for 1 whole second then logs me out and ive been looking around for the past hour as to why i cant log in. i have got some text error emily 503 at one point 

E

same here , i put my password and it works for a second and then it kicks me back out

BorderlinePD

Same thing here. Login works for a second and kicks me back out. Any solutions have been found?

E

now it just say unexpected error please reload the page and try again 

L

Same here, the only thing im getting is TEXT_ERROR_EMILY 503. or that my password or mail are incorrect, this is very annoying. 

 

Y

i have the same problem.. I reinstalled the app and I cant log in

Y

Now it says this.

S

Same issue. Username and password are correct but it gives me an error Emily 503. When trying to log in using Google, it gives me an error and tells me to try again later

B

I am having the exact same problem and it is driving me insane. for the love of god someone please help.

B

me too plz solution

E

prolly have to do with their servers im assuming

TootsyBowl

Got kicked out of the software in the middle of a game, gives me “server access unavailable” when I try to log back in. Guess this isn’t just a me problem. Trying to log in using my email gave me the Emily 503 error other users have experienced.

T

TEXT_ERROR_EMILY_503

AMETHYSTChestnutquick291

Same here

E

they fixed it

T

I also got this issue right now.

Ramon_Mattlov

I also got this issue right now.

I was reinstalled my windows and razer app dont want to log me in. Loading and then it wants me to log in again. Wtf?)

I

I can't activate my surround sound because the app for it fails to start. Nothing happens when I click on it.
I am logged in the Razer engine app, I can see my acount, and when I click on it, it just sends me to my account on the web.

Is there any solution? Otherwise I can't use the program.

Z

Hello, i had same problem, I upgraded to windows 11 and the app simply wasn´t loggin in, it was an ethernal “loggin” mesagge, it turned out that all I needed was install Java again.
Well I unninstalled the app, restarted my pc, I went to the local archieves (the ones on Program files and Program filesx86 too) and restarted pc again, then installed Java and proceed to install 7.1 sourround app again and Bingo!

I´m sorry if my english was bad, I´m from mexico xD

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