7.1 surround sound application not working | Razer Insider
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Question

7.1 surround sound application not working

  • October 29, 2023
  • 1 reply
  • 47 views
S

Hi,

As many of you (as I have read in differents topics) the 7.1 Surround Application does not work...
No  problem during installation, RazerAppEngine is installed, but once connected, no sound, and application doesn't launch (nothing happens when you click on it).
I followed all the instructions (7.1 by default, disabled all in properties, firmware update, drivers, windows update, firewall...) but impossible to make it work…

I searched everywhere for a solution, but without success.
I am really disappointed...

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 3222 replies
    • October 29, 2023

    Hi Saxoon_,

    To further isolate the problem, please try to perform the troubleshooting here. If that doesn’t help, PM me your device serial number so I can verify its model and provide additional steps to resolve the issue. All the best!

    *Thread locked to curb the conversation to PMs.

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