Base Station V2 - Disconnects randomly every 2-3mins
I recently purchased the Base Station V2 and since connecting it to my computer every few minutes the Base disconnects (makes a disconnect sound) and then reconnects. I also have a Razer Baskalisk Mouse/Base and a Cynosa Chroma keyboard and have never had any issues with those devices. When the base station disconnects it refreshes my other devices and restarts the RBG on those devices.
I have tried unplugging, restarting computer and plugging back in after restart - did not fix
I have tried plugging in the base station into other USB ports on my motherboard - did not fix
The only thing I have found as a workaround is to shut down all Razer software. This is not a preferred solution since my devices do not work correctly unless Razer software is running and the RGB goes back to stock rainbow/color cycle.
Is this a known issue? Anything I can do to fix?
I have tried unplugging, restarting computer and plugging back in after restart - did not fix
I have tried plugging in the base station into other USB ports on my motherboard - did not fix
The only thing I have found as a workaround is to shut down all Razer software. This is not a preferred solution since my devices do not work correctly unless Razer software is running and the RGB goes back to stock rainbow/color cycle.
Is this a known issue? Anything I can do to fix?
same happened to me, i thought it was my usb ports that were mal functioning but every other usb device works good, i purchased a new base and same issues happening, disconnecting and connecting, when i turn on my computer the stand will not turn on, base sucks.
Exact same problem with mine. Razer sent me a new one and I have the exact same issue ! is that a joke ?
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