Basilisk V3 pro 35k - Mouse pointer works but scrolling is suddenly no longer possible | Razer Insider
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Question

Basilisk V3 pro 35k - Mouse pointer works but scrolling is suddenly no longer possible

  • January 15, 2025
  • 1 reply
  • 110 views
V

Hello,
 I have had a brand new Basilisk mouse for a few days. At first everything worked fine. Yesterday, following advice from the forum (maybe from Razer Support?), I did a firmware check on my new Black Widow keyboard because of a problem with the numeric keypad. It was already up to date. After that, my mouse no longer scrolls. Deleting the driver and restarting the computer didn't change anything. Please help, thank you!

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1 Reply

V
  • VentiG
  • Author
  • Insider Mini
  • 3 replies
  • January 18, 2025

Hi,

would be nice if maybe Razor Support would get involved. Or @razor.sushi.boy for example. Unfortunately, a sinfully expensive mouse is useless like this.

Others like ailyJadeAMETHYST306  have the same problem.

“ I have the same problem. Yesterday my mouse was working all good. After i  updated the firmware, my wheel stopped working.”

Where are you? Please at least leave a message, thank you!

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