BEWARE OF FAKE RAZER SUPPORT STAFF | Razer Insider
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BEWARE OF FAKE RAZER SUPPORT STAFF

  • July 24, 2024
  • 81 replies
  • 10134 views

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81 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • February 13, 2026

When I try to request the activation code for 7.1, I get the message: Unfortunately, this product is not eligible for registration.

I need your help because I bought these Blackshark V2 X headphones specifically for that feature.

Where did you bought it? May be fake, if so - you cant register it.


  • Insider Mini
  • April 30, 2026

Can anyone help to change my old phone number to my new number


Razer.Ten
  • Razer Support
  • April 30, 2026

Hey ​@09772568476,

I responded to your other post, let’s continue there to avoid confusion. 


  • Insider Mini
  • May 10, 2026

Okay thanks for letting me know


at this point I’m worried about even the “genuine” Razer staff….


aeroAcidGreenwire457

Thanks for the heads-up and for making the verification process clear. The gear icon and the requirement to use only @razer.com email addresses are useful things to check. It’s definitely worth staying cautious with anyone requesting personal or account information, and reporting suspicious accounts right away.