Black screen on RBP 17 2021 (dedicated GPU) | Razer Insider

Black screen on RBP 17 2021 (dedicated GPU)

  • 21 November 2021
  • 4 replies
  • 8 views

Hi everyone,
Got a RBP 17 (early 2021) works on Windows 11, all drivers updated.
When I tried to change refresh rate to 165 Hz (dedicated GPU), the screen stay black after reboot.
Everything works at 60 Hz (Nvidia Optimus enabled).
A Win 11 reinstall didn't solve the issue.
What can I do to solve this ? I assume it's probably a software issue (drivers and Synapse).
Thank you.

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4 Replies

Welcome to the club. It's a year-and-a-half-old bug, spanning several Blade generations, never officially acknowledge, never solved: /razer-blade-pro-2020-cant-update-nvidia-drivers.58932/
Thank you for your answer.
It's very odd, because it appears just now, with the most recent Nvidia drivers.
I install the previous drivers and I can use the dedicated GPU again.
The next drivers will, logically, solve it ?
Am I wrong ?
It seems that the most recent working driver depends on the person. For some people, only a mid-2020 driver works. For others, it works with more recent ones.
It probably won't be fixed with the next driver, as there have already been dozens of driver updates since the problem appeared. But you might get lucky.
If I understand, some users can't install any Nvidia drivers since mid-2020.
And the issue appears randomly, at any time in the RB life.
Amazing.