I have a Razer Black Widow (green switches) and for whatever reason it just suddenly start malfunctioning when I use it for a bit.
When the keyboard remains unplugged for a day or two it fixes itself for a bit and then it starts acting up again.
I am not sure of that may be a cause but I have seen the keyboard "break" only while I'm playing Lost Ark. Usually I play a bit and it stops working but now I tried to leave it for a week, plugged it in and it was working fine while I was looking at videos and using the computer normally, then I started Lost Ark and as soon as I logged in the keyboard started acting up again.
The issue is - when I press on a specific key, something completely wrong happens, either it multipple presses or doesn't function at all.
I have tried reinstalling the drivers, synapse also does not help me. If someone has any idea what may be the cause I will love you till the end of my life as the keyboard is really great and I love the switches but it cannot even be troubleshooted, the last time I sent it for repair and they guys returned it because it was working, then I played for a couple of hours and it stopped again.
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Userlevel 4
ProdadohBabaSi
I have a Razer Black Widow (green switches) and for whatever reason it just suddenly start malfunctioning when I use it for a bit.
When the keyboard remains unplugged for a day or two it fixes itself for a bit and then it starts acting up again.
I am not sure of that may be a cause but I have seen the keyboard "break" only while I'm playing Lost Ark. Usually I play a bit and it stops working but now I tried to leave it for a week, plugged it in and it was working fine while I was looking at videos and using the computer normally, then I started Lost Ark and as soon as I logged in the keyboard started acting up again.
The issue is - when I press on a specific key, something completely wrong happens, either it multipple presses or doesn't function at all.
I have tried reinstalling the drivers, synapse also does not help me. If someone has any idea what may be the cause I will love you till the end of my life as the keyboard is really great and I love the switches but it cannot even be troubleshooted, the last time I sent it for repair and they guys returned it because it was working, then I played for a couple of hours and it stopped again.
Thanks for posting comprehensive details about the issue, and I'm sorry to hear that you've got to experience this with your Razer BlackWidow keyboard. For now, I highly suggest that you follow these troubleshooting steps to see if it corrects the problem. If nothing changes, send me a PM with the case number from the previous support who assisted you so I can have further investigation and take a closer look at the issue.
*Thread locked to curb conversation to PMs.
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