My Razer blackwidow x chroma’s “q” key suddenly stopped working while playing. There is no response at all. Any solutions?
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try un-reinstall Synapse.
did work in editor / word etc?
- Razer Support
- 3302 replies
SimonFink wrote:
My Razer blackwidow x chroma’s “q” key suddenly stopped working while playing. There is no response at all. Any solutions?
Hi SimonFink,
I’m here to help. I understand that your Razer BlackWidow X Chroma Q key is not responding, May I ask if there were there any incidents that happened to your keyboard before the issue? Is there any noticeable dust or dirt on your device? Does the behavior happen while the Razer Synapse is closed or disabled? Please perform the troubleshooting from this article to fix the problem. If you need additional assistance, PM me your device's serial number and proof of purchase for wararnty validation. I would also appreciate it if you could share a short recording demonstrating the issue for our team's visibility. You can save the shareable files via any online drive account listed here. Have a good one!
*Thread locked to curb the conversation to PMs.
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