Boot up doesnt load profile | Razer Insider

Boot up doesnt load profile

  • 3 July 2019
  • 3 replies
  • 187 views
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Another Razer Synapse problem.

Whenever I boot up my PC my Razer Chroma Ornata appears to reverts my WAVE PROFILE to the SPECTRUM CYCLE profile.

Most of the time (sometimes it does load normally after about 10-20 seconds).

I have even changed the default value profile to me preferred ones thinking it maybe boots to the default value. But it does not.

Any ideas/workarounds (that don't include burning synapse).
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3 Replies

Razer.Speedcr0ss
Userlevel 7
Hey @DragonH. Thanks for bringing this to our attention. This is normal behavior that your Chroma effect will be showing its default settings before loading your customized settings during the reboot process. However, if the issue still persists and the Chroma does not change back to your preferred one, we recommend testing your Razer Synapse both on a dummy and guest account to isolate a possible account issue. By the way, what's your current Razer Synapse version?
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Razer.Speedcr0ss
Hey @DragonH. Thanks for bringing this to our attention. This is normal behavior that your Chroma effect will be showing its default settings before loading your customized settings during the reboot process. However, if the issue still persists and the Chroma does not change back to your preferred one, we recommend testing your Razer Synapse both on a dummy and guest account to isolate a possible account issue. By the way, what's your current Razer Synapse version?

yeah after a long long time it loaded.
Version 3.4.630.62510
Razer.Speedcr0ss
Userlevel 7
Gotcha! Have you tried logging in to a dummy Razer Synapse account and see if the issue persists? Please send me a PM as I need to get your Razer Synapse 3.0 logs, let's continue from there.
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