Broken laptop and no way to fix it | Razer Insider
Skip to main content
I have Razer Blade 15 base model from 2019. I'm really disapointed with this purchase. Overall laptop build and exterior quality seems to be great but for the laptop in this price I thought that internal quality of parts also should be well. I was wrong.



Firstly, my charger died. One day it stoped working and green led was off. I had to buy a new charger but they weren't anvaible in europ and support couldn't help me. With help of my friend who lives in US, I had it shipped to Poland. With cost me of over twice as much as charger itself (over 200$) and I had to waiting over 3 months.



Now after almost year my trackpad feeled stiff but only while gaming when the laptop was hot. I read that it's propably battery swelling. I removed bottom case and the battery has a big bubble on it, after seeing that I removed battery as well from the laptop because I was afraid that it can catch fire because of puncturing it when press trackpad harder . And I don't see a way to buy a new battery.



I thougt that product of this class should be well build but now I ended with two chargers (one broken) and laptop without battery.
FRANNOO
I have Razer Blade 15 base model from 2019. I'm really disapointed with this purchase. Overall laptop build and exterior quality seems to be great but for the laptop in this price I thought that internal quality of parts also should be well. I was wrong.



Firstly, my charger died. One day it stoped working and green led was off. I had to buy a new charger but they weren't anvaible in europ and support couldn't help me. With help of my friend who lives in US, I had it shipped to Poland. With cost me of over twice as much as charger itself (over 200$) and I had to waiting over 3 months.



Now after almost year my trackpad feeled stiff but only while gaming when the laptop was hot. I read that it's propably battery swelling. I removed bottom case and the battery has a big bubble on it, after seeing that I removed battery as well from the laptop because I was afraid that it can catch fire because of puncturing it when press trackpad harder . And I don't see a way to buy a new battery.



I thougt that product of this class should be well build but now I ended with two chargers (one broken) and laptop without battery.




Oh my! I'm glad that you removed the swollen battery. Please refrain from using the laptop for your safety. Allow me to forward a repair request on your behalf by sending me a PM including your laptop's serial number, so I can verify its details and check if the team still has stock for the unit's battery.