Can't Change Kiyo Settings in Synapse | Razer Insider

Can't Change Kiyo Settings in Synapse

P
HELP!!!



This stupid alert box won't go away!! I click either option and NOTHING happens. I have uninstalled and reinstalled synapse twice, repaired synapse, uninstalled other camera software, and done multiple restarts. Nothing seems to work, and I just want to change the settings of my camera for my stream. Is there anyone who has a fix this is getting beyond frustrating!!
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27 Replies

K
The problem is the Update.
I know that it's common practice to blame the consumer, or rather, point the finger to causes outside of the company's accountability, but there is consistency in the feedback from your customers. The update has caused an issue.
Even for customers who only recently purchased their Kiyo, they too are experiencing the wonders of your broken update.
Fix it.
Razer.Speedcr0ss
Userlevel 7
KiNZeN1212
The problem is the Update.
I know that it's common practice to blame the consumer, or rather, point the finger to causes outside of the company's accountability, but there is consistency in the feedback from your customers. The update has caused an issue.
Even for customers who only recently purchased their Kiyo, they too are experiencing the wonders of your broken update.
Fix it.


Your point is well taken. Were not pointing the finger at anyone nor playing the blame game here. The team wants to isolate and gather the information that can help the investigation. Thanks for your understanding and cooperation.
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