Can't register product | Razer Insider
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Hi,



I've been trying to register my Razer basilisk ultimate + dock on https://razerid.razer.com/products/new, but everytime I try to submit the form, I get an error message saying 'Item serial number does not match product number'.



I double checked but everything is filled out correctly.



Please help!
Please send me the serial number on the mouse so I can help you register the device. *Locking this thread to curb conversation to PMs.